Delighted
Delighted pricing: tiers, seat costs, and hidden fees
Short answer
NPS and CSAT survey tool by Qualtrics with monthly response-volume tiers, included users, and unlimited projects on every plan.
Public pricing tiers
TierMonthlyAnnual monthly equivalentNotes
Free
$0 month
$0 month
25 responses/month, 1 user
Starter
$19 month
$19 month
50 responses/month, 2 users
Growth
$39 month
$39 month
100 responses/month, 3 users
Advanced
$149 month
$149 month
250 responses/month, 5 users
Premium
$249 month
$249 month
500 responses/month, 10 users
Delighted cost calculator
For 10 seats on Starter, current public pricing implies $19 per month when annual pricing is available, or $19 month-to-month.
Hidden fees and quote risks
- Sales tax added at checkout
- Response volumes above Premium require custom quote
Enterprise notes
Beyond Premium, custom plans are quoted by Qualtrics sales team.
Closest alternatives
RetentlyAskNicelyNicereplyWootric
Sources
Pricing changes frequently. Confirm directly with the vendor before purchase.
Frequently asked questions
How much does Delighted cost?
Delighted pricing depends on its Monthly response-volume tiers. The page lists public tiers and flags custom or usage-based items that require vendor confirmation.
What is the main hidden fee risk for Delighted?
Sales tax added at checkout
Which Delighted alternatives should buyers compare?
Retently, AskNicely, Nicereply, Wootric are the closest alternatives most procurement teams compare against Delighted.