Shopify vs Delighted pricing: which is cheaper for your team?
Delighted's cheapest paid tier (Starter) lists at $19/month, which beats the other on entry pricing. Mid-tier and enterprise math can flip the answer — use the per-tier table below to see the real cost for your team size at each tier.
Calculate the cost for your team
Shopify pricing tiers
| Tier | Monthly | Annual (eq) | Unit | Notes |
|---|---|---|---|---|
| Basic | $39 | $29 | month | Entry ecommerce plan. |
| Grow | $105 | $79 | month | More staff and reporting features. |
| Advanced | $399 | $299 | month | Advanced reports and lower card rates. |
| Plus | $2300 | $2300 | month | Enterprise commerce starting benchmark. |
Delighted pricing tiers
| Tier | Monthly | Annual (eq) | Unit | Notes |
|---|---|---|---|---|
| Free | $0 | $0 | month | 25 responses/month, 1 user |
| Starter | $19 | $19 | month | 50 responses/month, 2 users |
| Growth | $39 | $39 | month | 100 responses/month, 3 users |
| Advanced | $149 | $149 | month | 250 responses/month, 5 users |
| Premium | $249 | $249 | month | 500 responses/month, 10 users |
Feature by feature
The non-pricing differences that drive the real decision.
| Capability | Shopify | Delighted |
|---|---|---|
| Billing model | month | month |
| Pricing model | Store plan pricing plus payment and app costs | Monthly response-volume tiers |
| Cheapest paid tier | Basic at $29/month | Starter at $19/month |
| Mid-tier benchmark | Advanced at $299/month | Advanced at $149/month |
| Total paid tiers published | 4 | 4 |
| Last verified | 2026-05-16 | 2026-05-17 |
Best for…
Hand-picked use cases mapped to the winner.
| Use case | Winner |
|---|---|
| Lowest entry price (10-person team) | Delighted Starter |
| Most pricing tiers (room to grow) | Shopify (4 tiers) |
| Predictable per-seat billing | Neither (both flat/usage) |
| Most recently verified pricing | Delighted |
Choose Shopify when
- Shopify's base plan is only part of the cost.
- Entry tier (Basic) at $29/month is your budget ceiling.
- Plus comparisons should include checkout customization, B2B, automation, and payment-rate assumptions.
Choose Delighted when
- NPS and CSAT survey tool by Qualtrics with monthly response-volume tiers, included users, and unlimited projects on every plan.
- Entry tier (Starter) at $19/month is your budget ceiling.
- Beyond Premium, custom plans are quoted by Qualtrics sales team.
Switching considerations
Watch the hidden fees on both sides. Shopify: Payment processing, third-party transaction fees, paid apps, themes, and agency work can exceed the base plan. Delighted: Sales tax added at checkout Always confirm with the vendor before purchase.
Frequently asked questions
Which is cheaper for a 10-person team, Shopify or Delighted?
At entry tier and 10 seats on annual billing: Shopify Basic comes to $29/mo; Delighted Starter comes to $19/mo. Delighted is the cheaper entry-tier choice at this team size.
Does Shopify have more pricing tiers than Delighted?
Both publish 4 paid tiers. The mid-tier benchmark is Advanced for Shopify and Advanced for Delighted.
Which pricing was verified more recently?
Shopify's pricing was last verified 2026-05-16; Delighted's on 2026-05-17. Both pages link to the vendor's official pricing source so you can re-check before committing.