Alternatives · Customer feedback surveys

Best Delighted alternatives — pricing compared

The short answer

The best Delighted alternatives are Retently and Nicereply — here's how their published pricing compares. The cheapest paid entry point among them is Retently at $49 per month.

2 alternatives compared See Delighted pricing →

2 Delighted alternatives compared

Each "cheapest paid tier" below is the lowest paid monthly (or annual-equivalent) price the competitor publishes on its own pricing page. Custom-quote and usage-based add-ons aren't included; click any tool for its full per-tier breakdown.

Alternative Category Cheapest paid tier Why switch Full pricing

Retently Customer feedback surveys $49 (Ecommerce Basic) NPS, CSAT and CES survey platform with monthly volume tiers, included seats and a 10% annual discount. See all tiers →

Nicereply Customer feedback surveys $79 (Starter) CSAT, CES and NPS survey platform for support teams priced by monthly responses and seats, with 20% annual discount. See all tiers →

Why teams look past Delighted

Retently — NPS, CSAT and CES survey platform with monthly volume tiers, included seats and a 10% annual discount.
Nicereply — CSAT, CES and NPS survey platform for support teams priced by monthly responses and seats, with 20% annual discount.

Compare against Delighted itself

Before you switch, price Delighted on the same terms. The full breakdown has every tier, hidden fee, and per-seat math.

Delighted pricing → Delighted features

Frequently asked questions

Is Retently cheaper than Delighted?

Not at the entry tier — Retently's cheapest paid tier is $49 versus Delighted's $19. Compare full tier ladders, not just the entry price.

What is the best free alternative to Delighted?

None of the Delighted alternatives listed here publish a free tier. The cheapest paid option is Retently at $49.

Which Delighted alternative should I compare first?

Buyers evaluating Delighted most often shortlist Retently, Nicereply. Each links to a full per-tier pricing breakdown with hidden fees.