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Customerly Feedback

Customerly Feedback pricing: tiers, seat costs, and hidden fees

Short answer

Customer engagement and feedback platform priced per seat per month with included AI conversations and per-resolution overages.

Last verified: 2026-05-17 Model: month Official pricing

Public pricing tiers

TierMonthlyAnnual monthly equivalentNotes
Core $19 seat/month $16 seat/month 10 AI conversations included
Growth $69 seat/month $59 seat/month 20 AI conversations, advanced workflows
Ultimate $99 seat/month $84 seat/month 50 AI conversations, all integrations

Customerly Feedback cost calculator

$160 / month

For 10 seats on Core, current public pricing implies $160 per month when annual pricing is available, or $190 month-to-month.

Hidden fees and quote risks

  • AI conversation overage $0.45 per resolved conversation
  • Aura AI Agent add-on $19/agent/month billed annually
  • Interaction overage starts at $0.00099 each

Enterprise notes

Custom enterprise pricing available via sales with higher AI usage and SLA.

Closest alternatives

DelightedSurvicateRefinerNicereply

Sources

Pricing changes frequently. Confirm directly with the vendor before purchase.

Frequently asked questions

How much does Customerly Feedback cost?

Customerly Feedback pricing depends on its Per-seat monthly with AI usage. The page lists public tiers and flags custom or usage-based items that require vendor confirmation.

What is the main hidden fee risk for Customerly Feedback?

AI conversation overage $0.45 per resolved conversation

Which Customerly Feedback alternatives should buyers compare?

Delighted, Survicate, Refiner, Nicereply are the closest alternatives most procurement teams compare against Customerly Feedback.