JivoChat
JivoChat pricing: tiers, seat costs, and hidden fees
Short answer
Per-agent live chat plus separate paid modules for WhatsApp, video, telephony, and AI Assistant.
Public pricing tiers
TierMonthlyAnnual monthly equivalentNotes
Free
$0 up to 5 agents
$0 up to 5 agents
Basic chat widget
Basic
$28 agent/month
$28 agent/month
Departments, triggers, integrations
Professional
$42 agent/month
$42 agent/month
Reports, callbacks, SLA
Enterprise
$56 agent/month
$56 agent/month
Higher quotas, advanced security
JivoChat cost calculator
For 10 seats on Basic, current public pricing implies $280 per month when annual pricing is available, or $280 month-to-month.
Hidden fees and quote risks
- WhatsApp module: $27/month
- AI Assistant: $13/month
- Jivo Marketing: $6/month
- Telephony Plus: $4/month
- Video calls: $23/agent/month
- AI Agent: $69/agent/month billed annually
- VAT calculated at checkout based on location
Enterprise notes
Enterprise SaaS rate is $56 per agent; multi-module deals (WhatsApp + AI) negotiated through sales for large teams.
Closest alternatives
LiveChatTidioCrisp
Sources
Pricing changes frequently. Confirm directly with the vendor before purchase.
Frequently asked questions
How much does JivoChat cost?
JivoChat pricing depends on its Per-agent omnichannel chat with module add-ons. The page lists public tiers and flags custom or usage-based items that require vendor confirmation.
What is the main hidden fee risk for JivoChat?
WhatsApp module: $27/month
Which JivoChat alternatives should buyers compare?
LiveChat, Tidio, Crisp are the closest alternatives most procurement teams compare against JivoChat.