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LiveChat

LiveChat pricing: tiers, seat costs, and hidden fees

Short answer

Classic per-seat live chat from Text Inc. ChatBot is a separate product starting at $52/month if you want AI automation.

Last verified: 2026-05-17 Model: person/month Official pricing

Public pricing tiers

TierMonthlyAnnual monthly equivalentNotes
Starter $25 person/month $19 person/month Basic chat, 60-day chat history
Team $59 person/month $49 person/month Multiple channels, tags, reports
Business $89 person/month $79 person/month Work scheduler, staffing prediction

LiveChat cost calculator

$19 / month

For 10 seats on Starter, current public pricing implies $19 per month when annual pricing is available, or $25 month-to-month.

Hidden fees and quote risks

  • ChatBot product billed separately, starting at $52/month
  • Enterprise tier requires custom quote
  • HelpDesk and KnowledgeBase from same vendor billed as separate products

Enterprise notes

Enterprise contracts add SSO, dedicated support, and security review; ChatBot/HelpDesk cross-sells stack on top.

Closest alternatives

OlarkTidioLiveAgent

Sources

Pricing changes frequently. Confirm directly with the vendor before purchase.

Frequently asked questions

How much does LiveChat cost?

LiveChat pricing depends on its Per-seat live chat with separate ChatBot add-on. The page lists public tiers and flags custom or usage-based items that require vendor confirmation.

What is the main hidden fee risk for LiveChat?

ChatBot product billed separately, starting at $52/month

Which LiveChat alternatives should buyers compare?

Olark, Tidio, LiveAgent are the closest alternatives most procurement teams compare against LiveChat.