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Tidio

Tidio pricing: tiers, seat costs, and hidden fees

Short answer

Live chat plus Lyro AI bots priced by billable conversation count. Branding removal and AI sessions sold separately.

Last verified: 2026-05-17 Model: workspace/month Official pricing

Public pricing tiers

TierMonthlyAnnual monthly equivalentNotes
Free $0 workspace $0 workspace 50 billable conversations
Starter $29 workspace/month $24.17 workspace/month 100 billable conversations, basic analytics
Growth $59 workspace/month $49.17 workspace/month From 250 conversations, multi-site, integrations
Plus $749 workspace/month $749 workspace/month Custom conversations, SSO, premium support

Tidio cost calculator

$24.17 / month

For 10 seats on Starter, current public pricing implies $24.17 per month when annual pricing is available, or $29 month-to-month.

Hidden fees and quote risks

  • Remove Tidio branding: $16.67/month on Growth and below
  • Lyro AI conversations: from $32.50/month for 50
  • Flows visitor quota: from $24.17/month per 2,000 visitors
  • Premium tier requires custom quote

Enterprise notes

Plus and Premium tiers require sales-led quotes; conversation overages can dwarf the seat price for high-volume stores.

Closest alternatives

CrispIntercomLiveChat

Sources

Pricing changes frequently. Confirm directly with the vendor before purchase.

Frequently asked questions

How much does Tidio cost?

Tidio pricing depends on its Conversation-volume pricing with Lyro AI add-on. The page lists public tiers and flags custom or usage-based items that require vendor confirmation.

What is the main hidden fee risk for Tidio?

Remove Tidio branding: $16.67/month on Growth and below

Which Tidio alternatives should buyers compare?

Crisp, Intercom, LiveChat are the closest alternatives most procurement teams compare against Tidio.