Vivantio pricing: tiers, seat costs, and hidden fees
B2B service desk priced per agent. Single platform tier listed publicly; large fleets get volume discounts up to 40%.
Public pricing tiers
Vivantio cost calculator
For 10 seats on Vivantio Platform (entry), current public pricing implies $490 per month when annual pricing is available, or $490 month-to-month.
Hidden fees and quote risks
- Pricing displayed in GBP with USD conversion; volume tiers require sales call
- Education and non-profit discounts of 5-10% available on request
Enterprise notes
Public page advertises 'no hidden fees,' but the per-agent rate compresses from GBP 75 down to GBP 35 only at 15+ users.
Closest alternatives
Sources
Pricing changes frequently. Confirm directly with the vendor before purchase.
Frequently asked questions
How much does Vivantio cost?
Vivantio pricing depends on its Per-agent ITSM/ESM with volume discounts. The page lists public tiers and flags custom or usage-based items that require vendor confirmation.
What is the main hidden fee risk for Vivantio?
Pricing displayed in GBP with USD conversion; volume tiers require sales call
Which Vivantio alternatives should buyers compare?
Jira Service Management, ServiceNow, Freshservice are the closest alternatives most procurement teams compare against Vivantio.