Crisp
Crisp pricing: tiers, seat costs, and hidden fees
Short answer
Workspace-priced live chat and inbox. Extra agents beyond included seats are $10/month and AI credits can overflow.
Public pricing tiers
TierMonthlyAnnual monthly equivalentNotes
Free
$0 workspace
$0 workspace
2 seats, basic chat
Mini
$45 workspace/month
$45 workspace/month
Knowledge base, unlimited contacts
Essentials
$95 workspace/month
$95 workspace/month
Chatbots, MagicReply, integrations
Plus
$295 workspace/month
$295 workspace/month
Premium support, advanced AI tooling
Crisp cost calculator
For 10 seats on Mini, current public pricing implies $45 per month when annual pricing is available, or $45 month-to-month.
Hidden fees and quote risks
- Each extra agent seat beyond plan allowance: $10/month
- AI credit overages on premium features
- VAT not included for EU customers
Enterprise notes
No dedicated enterprise tier on the public page; multi-workspace customers get 20% off the 3rd+ workspace.
Closest alternatives
TidioIntercomTawk.to
Sources
Pricing changes frequently. Confirm directly with the vendor before purchase.
Frequently asked questions
How much does Crisp cost?
Crisp pricing depends on its Flat workspace pricing with per-seat overage. The page lists public tiers and flags custom or usage-based items that require vendor confirmation.
What is the main hidden fee risk for Crisp?
Each extra agent seat beyond plan allowance: $10/month
Which Crisp alternatives should buyers compare?
Tidio, Intercom, Tawk.to are the closest alternatives most procurement teams compare against Crisp.