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Zendesk Sell

Zendesk Sell pricing: tiers, seat costs, and hidden fees

Short answer

Per-agent Sell CRM packaged with the Zendesk Suite. All advertised rates assume annual billing; premium AI and QA add-ons are common surprises.

Last verified: 2026-05-17 Model: agent/month Official pricing

Public pricing tiers

TierMonthlyAnnual monthly equivalentNotes
Support Team $22 agent/month $19 agent/month Basic ticketing and Sell-like CRM functions.
Suite Team $63 agent/month $55 agent/month Adds messaging, voice, and integrations.
Suite Professional $132 agent/month $115 agent/month Skills routing, advanced workflows, SLAs.
Suite Enterprise $195 agent/month $169 agent/month Custom roles, sandbox, advanced security.

Zendesk Sell cost calculator

$190 / month

For 10 seats on Support Team, current public pricing implies $190 per month when annual pricing is available, or $220 month-to-month.

Hidden fees and quote risks

  • Copilot AI add-on is €50/agent/month on top of license.
  • Quality Assurance add-on is €35/agent/month.
  • Workforce Management add-on is €25/agent/month.
  • Advanced Data Protection add-on is €50/agent/month.

Enterprise notes

Suite Enterprise is published; larger Zendesk Talk and AI commitments negotiated directly with rep for committed-spend discounts.

Closest alternatives

HubSpotSalesforceFreshsalesPipedrive

Sources

Pricing changes frequently. Confirm directly with the vendor before purchase.

Frequently asked questions

How much does Zendesk Sell cost?

Zendesk Sell pricing depends on its Per-agent tiered CRM, annual-billed. The page lists public tiers and flags custom or usage-based items that require vendor confirmation.

What is the main hidden fee risk for Zendesk Sell?

Copilot AI add-on is €50/agent/month on top of license.

Which Zendesk Sell alternatives should buyers compare?

HubSpot, Salesforce, Freshsales, Pipedrive are the closest alternatives most procurement teams compare against Zendesk Sell.