Salesforce Sales Cloud vs Zendesk Sell pricing: which is cheaper for your team?
Zendesk Sell's cheapest paid tier (Support Team) lists at $19/agent/month, which beats the other on entry pricing. Mid-tier and enterprise math can flip the answer — use the per-tier table below to see the real cost for your team size at each tier.
Calculate the cost for your team
Salesforce Sales Cloud pricing tiers
| Tier | Monthly | Annual (eq) | Unit | Notes |
|---|---|---|---|---|
| Free Suite | $0 | $0 | user/month | Limited entry suite. |
| Starter Suite | $25 | $25 | user/month | Billed monthly or annually. |
| Pro Suite | Custom | $100 | user/month | Billed annually. |
| Enterprise | Custom | $175 | user/month | Web API and more flexible CRM controls. |
| Unlimited | Custom | $350 | user/month | Higher support and customization tier. |
Zendesk Sell pricing tiers
| Tier | Monthly | Annual (eq) | Unit | Notes |
|---|---|---|---|---|
| Support Team | $22 | $19 | agent/month | Basic ticketing and Sell-like CRM functions. |
| Suite Team | $63 | $55 | agent/month | Adds messaging, voice, and integrations. |
| Suite Professional | $132 | $115 | agent/month | Skills routing, advanced workflows, SLAs. |
| Suite Enterprise | $195 | $169 | agent/month | Custom roles, sandbox, advanced security. |
Feature by feature
The non-pricing differences that drive the real decision.
| Capability | Salesforce Sales Cloud | Zendesk Sell |
|---|---|---|
| Billing model | user/month | agent/month |
| Pricing model | Per-user Sales Cloud edition pricing | Per-agent tiered CRM, annual-billed |
| Cheapest paid tier | Starter Suite at $25/user/month | Support Team at $19/agent/month |
| Mid-tier benchmark | Enterprise at $175/user/month | Suite Professional at $115/agent/month |
| Total paid tiers published | 4 | 4 |
| Last verified | 2026-05-16 | 2026-05-17 |
Best for…
Hand-picked use cases mapped to the winner.
| Use case | Winner |
|---|---|
| Lowest entry price (10-person team) | Zendesk Sell Support Team |
| Most pricing tiers (room to grow) | Salesforce Sales Cloud (4 tiers) |
| Predictable per-seat billing | Salesforce Sales Cloud |
| Most recently verified pricing | Zendesk Sell |
Choose Salesforce Sales Cloud when
- Salesforce publishes clear Sales Cloud edition prices, but implementation, support, integrations, and add-ons often matter as much as license cost.
- Entry tier (Starter Suite) at $25/user/month is your budget ceiling.
- Compare edition price plus admin and implementation cost, not only per-seat list price.
Choose Zendesk Sell when
- Per-agent Sell CRM packaged with the Zendesk Suite.
- Entry tier (Support Team) at $19/agent/month is your budget ceiling.
- Suite Enterprise is published; larger Zendesk Talk and AI commitments negotiated directly with rep for committed-spend discounts.
Switching considerations
Watch the hidden fees on both sides. Salesforce Sales Cloud: Implementation, Premier support, Data Cloud, CPQ, Slack, and Tableau can be separate. Zendesk Sell: Copilot AI add-on is €50/agent/month on top of license. Always confirm with the vendor before purchase.
Frequently asked questions
Which is cheaper for a 10-person team, Salesforce Sales Cloud or Zendesk Sell?
At entry tier and 10 seats on annual billing: Salesforce Sales Cloud Starter Suite comes to $250/mo; Zendesk Sell Support Team comes to $190/mo. Zendesk Sell is the cheaper entry-tier choice at this team size.
Does Salesforce Sales Cloud have more pricing tiers than Zendesk Sell?
Both publish 4 paid tiers. The mid-tier benchmark is Enterprise for Salesforce Sales Cloud and Suite Professional for Zendesk Sell.
Which pricing was verified more recently?
Salesforce Sales Cloud's pricing was last verified 2026-05-16; Zendesk Sell's on 2026-05-17. Both pages link to the vendor's official pricing source so you can re-check before committing.