Smartsupp pricing: tiers, seat costs, and hidden fees
Live chat with Mira AI add-on priced by conversation count. Annual billing knocks roughly 30% off list rates.
Public pricing tiers
Smartsupp cost calculator
For 10 seats on Solo, current public pricing implies $17 per month when annual pricing is available, or $24 month-to-month.
Hidden fees and quote risks
- Mira AI Agent: from EUR 16/month per 100 conversations
- Extra operators on Expert: from EUR 20 each
- AI conversation packs sold in 100-5,000 batches
- VAT not included in list prices
Enterprise notes
Enterprise tier and unlimited AI agents priced via sales; Mira AI overages can outweigh the seat subscription.
Closest alternatives
Sources
Pricing changes frequently. Confirm directly with the vendor before purchase.
Frequently asked questions
How much does Smartsupp cost?
Smartsupp pricing depends on its Flat tiers plus Mira AI conversation packs. The page lists public tiers and flags custom or usage-based items that require vendor confirmation.
What is the main hidden fee risk for Smartsupp?
Mira AI Agent: from EUR 16/month per 100 conversations
Which Smartsupp alternatives should buyers compare?
Tidio, Crisp, JivoChat are the closest alternatives most procurement teams compare against Smartsupp.