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PagerDuty

PagerDuty pricing: tiers, seat costs, and hidden fees

Short answer

PagerDuty pricing is user-based, but automation, AIOps, stakeholder users, and enterprise incident workflows influence the real package.

Last verified: 2026-05-16 Model: user/month Official pricing

Public pricing tiers

TierMonthlyAnnual monthly equivalentNotes
Free $0 user/month $0 user/month Small-team entry plan.
Professional $25 user/month $21 user/month Common paid incident response benchmark.
Business $49 user/month $41 user/month Advanced incident workflows and analytics.
Enterprise Custom Custom Enterprise incident management and support.

PagerDuty cost calculator

$210 / month

For 10 seats on Professional, current public pricing implies $210 per month when annual pricing is available, or $250 month-to-month.

Hidden fees and quote risks

  • AIOps, automation, customer service operations, status pages, and stakeholder access can add cost.

Enterprise notes

Compare by responder count and incident volume, not total company headcount.

Closest alternatives

OpsgenieBetter StackIncident.io

Sources

Pricing changes frequently. Confirm directly with the vendor before purchase.

Frequently asked questions

How much does PagerDuty cost?

PagerDuty pricing depends on its Per-user incident response pricing. The page lists public tiers and flags custom or usage-based items that require vendor confirmation.

What is the main hidden fee risk for PagerDuty?

AIOps, automation, customer service operations, status pages, and stakeholder access can add cost.

Which PagerDuty alternatives should buyers compare?

Opsgenie, Better Stack, Incident.io are the closest alternatives most procurement teams compare against PagerDuty.