BugSnag (SmartBear Insight Hub)

BugSnag (SmartBear Insight Hub) pricing: tiers, seat costs, and hidden fees

Short answer

Mobile and web error monitoring with usage-based event tiers. Free tier is functional but capped at 7.5K events and 1 user.

Last verified: 2026-05-17 Model: month Official pricing

Public pricing tiers

TierMonthlyAnnual monthly equivalentNotes

Free $0 month $0 month 7.5K events/mo, 1M spans/mo, 1 user, 7-day retention

Select (50K events) $59 month $59 month Starts ~$59/mo at 50K events tier; configurable up to 3M events

Preferred (100K events) $199 month $199 month Starts ~$199/mo at 100K events; CSM included

Enterprise Custom Custom Custom; on-prem or SaaS, feature flags, sensitive data masking

BugSnag (SmartBear Insight Hub) cost calculator

For 10 seats on Select (50K events), current public pricing implies $59 per month when annual pricing is available, or $59 month-to-month.

Sample stack cost at named team sizes

BugSnag (SmartBear Insight Hub) monthly cost projection by team size, based on public per-seat pricing.
Tier	10 seats / month	25 seats / month	50 seats / month
Free	$0	$0	$0
Select (50K events)	$59	$59	$59
Preferred (100K events)	$199	$199	$199

Math: per-seat tiers multiplied by seat count. Flat-fee tiers stay constant. Does not include add-ons, support tiers, implementation, or usage overages.

Hidden fees and quote risks

Exact Select/Preferred prices only shown after picking volumes
Sensitive data management gated to Preferred and Enterprise
Annual billing offers discount versus monthly

Enterprise notes

Enterprise tier sold with custom data retention, on-prem deployment, automatic error assignment and feature flag tooling.

Closest alternatives

SentryRollbarRaygun

Sources

BugSnag pricing page

Pricing changes frequently. Confirm directly with the vendor before purchase.

Frequently asked questions

How much does BugSnag (SmartBear Insight Hub) cost?

BugSnag (SmartBear Insight Hub) pricing depends on its Volume-tiered events and spans. The page lists public tiers and flags custom or usage-based items that require vendor confirmation.

What is the main hidden fee risk for BugSnag (SmartBear Insight Hub)?

Exact Select/Preferred prices only shown after picking volumes

Which BugSnag (SmartBear Insight Hub) alternatives should buyers compare?

Sentry, Rollbar, Raygun are the closest alternatives most procurement teams compare against BugSnag (SmartBear Insight Hub).