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PagerDuty pricing for 25 seats: real monthly and yearly cost

Short answer

At 25 seats on the Professional tier with annual billing, PagerDuty costs $525 per month, or $6,300 per year. Higher tiers and monthly billing change the math; the full per-tier breakdown is below.

Last verified: 2026-05-16 Model: user/month Official pricing

At 25 seats on PagerDuty, the Professional tier at 21 per user/month is the floor. The real question is which feature inside the next tier you actually need, and whether the vendor will unbundle it.

Per-tier cost at 25 seats

These figures use the official published per-seat price and multiply by 25. Custom-quote tiers are flagged; usage and add-on costs are not included.

Tier Per user (annual) 25-seat monthly (annual billing) 25-seat yearly
Free $0 / user/month $0 $0
Professional $21 / user/month $525 $6,300
Business $41 / user/month $1,025 $12,300

Recommended tier for a 25-person team

Professional is the cheapest tier with a real published per-seat price, landing at $525 per month for 25 seats on annual billing.

At 25 seats, PagerDuty Professional works until a single feature gate breaks the workflow. Document which gate triggered the upgrade conversation; the vendor will sometimes unbundle that feature rather than push the tier.

What is not in the 25-seat math

  • AIOps, automation, customer service operations, status pages, and stakeholder access can add cost.

PagerDuty at 25 seats: buyer notes

Compare by responder count and incident volume, not total company headcount.

Alternatives at 25 seats

Same incident management category, computed at the same team size on each tool's cheapest published per-seat tier with annual billing.

No per-seat alternatives in the same category were found in our pricing database.

Sources

Pricing changes frequently. Confirm directly with the vendor before purchase.

Frequently asked questions

How much does PagerDuty cost for 25 seats per month?

At 25 seats on the Professional tier with annual billing, PagerDuty runs $525 per month, or $6,300 per year. Monthly billing typically adds 15 to 25 percent on top.

How much does annual billing save on PagerDuty at 25 seats?

Switching from monthly to annual billing on the Professional tier saves $100 per month, or $1,200 per year, about 16 percent off the monthly rate.

What is NOT included in the PagerDuty price for 25 seats?

AIOps, automation, customer service operations, status pages, and stakeholder access can add cost.

How does PagerDuty Professional compare to Opsgenie at 25 seats?

Opsgenie is the alternative most procurement teams shortlist alongside PagerDuty at this size. Compare on equivalent feature scope, not on headline price, because the tier-gating differs between the two and changes the real per-seat math.

What are the closest PagerDuty alternatives at 25 seats?

Opsgenie, Better Stack, Incident.io are the alternatives most procurement teams shortlist when they compare PagerDuty at this team size.