monday Sales CRM features: tier-by-tier list (2026)
Same monday.com pricing applied to a CRM template. Tax is excluded and AI credits, while included, cap quickly past Pro tier.
Core capabilities (6)
Ship products faster, from idea to release
Plan roadmaps, manage sprints, and release products without scaling complexity. Get Started
Source · core
Build any business software in minutes
Reduce costs and clutter by replacing disconnected tools with custom apps tailored to how your business actually works.
Source · core
Exponential execution that scales your business impact and
Exponential execution that scales your business impact and expands what your teams can deliver.
Source · core
Run high-volume work across departments on one ecosystem
Run high-volume work across departments on one ecosystem for complete visibility and alignment.
Source · core
Enjoy working in a platform that adapts to your needs
With monday.com, we’re able to work in a way that suits our needs while still keeping remote teams closely aligned and highly empowered.
Source · core
Automate routine work and focus on what counts
We’ve automated so many of our mundane processes. Now we’re able to spend more time on the work that requires our talent.
Source · core
AI features (14)
Solve every work challenge with AI-powered products
Each product solves departmental needs, and together, they power seamless operations across your organization.
Source · ai
AI-driven planning, execution & delivery
Drive projects and processes forward at scale, with AI that executes, builds, and automates for you Get Started
Source · ai
AI-first CRM that delivers revenue
Automate full customer journeys with the most intuitive CRM, powered by AI insights.
Source · ai
AI service that drives resolutions at scale
Empower every team to deliver efficient service at scale with built-in intelligence.
Source · ai
Move work forward with a built-in AI assistant
Accelerate your execution with an intelligent, context-aware AI assistant who thinks, recommends, and runs work for you at scale.
Source · ai
Unlimited workforce that amplifies your team’s impact
Expand what you can achieve with ready-made or custom AI agents that act where you already work.
Source · ai
Agentic workflows that run work end to end
Visually build, automate, and manage complex cross-functional processes with AI.
Source · ai automation
One open, connected, and context-aware foundation
A shared data layer that gives AI full context across people, data, and workflows. Get Started Open ecosystem Connect, extend, and adapt through powerful APIs, 200+ integrations, and MCP.
Source · ai automation integrations
Solutions for every team, powered by AI
Keep your teams aligned and work moving with purpose-built solutions for every function, connected on one intelligent platform PMO & Ops Marketing Sales & Revenue IT & Support Product & Engineering PMO & Operations
Source · ai
AI-powered marketing that drives demand
Get Started AI assistant AI agents Campaign management Content calendar Build your own marketing app sales & revenue
Source · ai
Deliver proactive, intelligent service at scale
Get Started AI assistant AI agents Ticket triage Escalation workflow Service portal Build your own app PRODUCT & ENGINEERING
Source · ai automation
Ship quality software faster with AI-guided sprints
Get Started AI assistant AI agents Roadmap planning Bug triage Sprint management Build your own app
Source · ai
Enterprise-grade security
Enterprise-grade AI infrastructure with built-in protection and security, data privacy, governance, permissions, and compliance. Explore our Trust Center Only work management platform to be recognized as a Leader in 3 Gartner® Magic Quadrant™ reports.
Source · ai permissions
Connect to leading AI models like Claude, GPT
Connect to leading AI models like Claude, GPT, and Gemini, with the flexibility to use the right model for each use case.
Source · ai
Collaboration (1)
Collaborate in one shared workspace
Having a virtual work hub for our company allows us to communicate and collaborate no matter where we are in the world — land or sea.
Source · collab
Reporting and analytics (2)
Gain a 360° view of where things stand
monday.com has given us the visibility we need to get everyone on the same page and keep track of all the moving parts.
Source · reporting
Monday.com For Remote Work
Bring your team together, anywhere and anytime, to collaborate, manage and track your work.
Source · reporting
See monday Sales CRM pricing in detail
This page lists what monday Sales CRM does. For per-seat math, tier comparison, and the full hidden-fee list, see the monday Sales CRM pricing breakdown.
Closest alternatives
Other work os crm tools buyers shortlist when they evaluate monday Sales CRM.
Sources
Features evolve. Confirm directly with the vendor before purchase decisions. This list was last refreshed on 2026-05-27.
Frequently asked questions
What features does monday Sales CRM include?
This page tracks 23 verified monday Sales CRM features across 4 categories, sourced from monday Sales CRM's official site.
Which tier do I need for monday Sales CRM?
monday Sales CRM's feature availability varies by plan. Compare the public monday Sales CRM tiers, calculator, and hidden fees on the monday Sales CRM pricing page.
How does monday Sales CRM compare on features to alternatives?
Buyers commonly compare monday Sales CRM against HubSpot, Pipedrive, Zoho CRM. Each alternative's feature page is linked below where we cover it.