Salesforce Sales Cloud features: tier-by-tier list (2026)
Salesforce publishes clear Sales Cloud edition prices, but implementation, support, integrations, and add-ons often matter as much as license cost.
Core capabilities (44)
Top features
Free Suite $ 0 user/month $ 0 user/month 0 € user/month AU$ 0 user/month 0 円 user/month 0 kr user/month £ 0 user/month Starter Suite $ 25 user/month $ 25 user/month 25 € user/month AU$ 35 user/month 3,000 円 user/month 250 kr user/month £ 20 user/month Pro Suit
Source · core
Sales Programs
From $100 USD/user/month Boost seller efficiency and productivity with outcome-based enablement — all in the flow of work.
Source · core
Revenue Cloud
From $200 USD/user/month Automate and optimize product to cash at scale. View detailed pricing
Source · core
Partner Relationship Management
From $10 USD/login/month Drive partner revenue by building personalized experiences for your partners.
Source · core
Standard Success Plan
Set your company up for success with self-guided, always-on resources. Included in all licenses Included in all licenses Included in all licenses Included in all licenses Included in all licenses Included in all licenses Included in all licenses Access to Know
Source · core
Premier Success Plan
Start strong and grow your business with expert guidance and expedited support. 30% of net license fees 30% of net license fees 30% of net license fees 30% of net license fees 30% of net license fees 30% of net license fees 30% of net license fees Expert guida
Source · core
Signature Success Plan
Get the most value from Salesforce with a proactive partnership and personalized experience.
Source · core
Professional Services
Realize value quickly and become self-sufficient with Salesforce. Learn about Professional Services
Source · core
Start your trial
Try Sales Cloud free for 30 days. No credit card, no installations. Try for free
Source · core
Is there a free version of Agentforce Sales
Salesforce offers a free 30-day trial for all Agentforce Sales editions, with simple setup so you can get started quickly and explore key sales capabilities.
Source · core
Are there upfront costs or additional fees
Salesforce has all kinds of add-ons, apps, and additional products to help your company stay ahead in your industry.
Source · core
What support and service packages are available
We offer several advisory, adoption, and support plans to our customers. To learn more, visit Success Cloud .
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Can I upgrade at any time? Can I add more products later on
You can add products or upgrade at any time, but some products may need to scale together. Reach out to our sales department at 1-800-664-9073 to see what works for your business. This page is provided for information purposes only and subject to change.
Source · core
*Limited Flex Credits and Data 360 Credits included
*Limited Flex Credits and Data 360 Credits included in Foundations . Additional credits available for purchase.
Source · core
We know things don’t always go according to
We know things don’t always go according to plan, and we’re here and will try our best to support.
Source · core
In many cases, Salesforce products integrate directly with
In many cases, Salesforce products integrate directly with many outside applications and systems to help you connect your data.
Source · core
A Marketer’s Guide to the Summer ‘26 Release
Marketers, this Release webinar is all about you. Join us as we explore the features from the Summer ‘26 Release that will matter most to your marketing team.
Source · core
Agentforce Voice: What’s New and What’s Coming
Discover how Agentforce Voice's recent and upcoming innovations can help you make your customer experience voice-first.
Source · core
Succeed with the Spring ’26 Marketing Release
You could sit alone, do some reading, and figure out the Spring ’26 Release on your own. Or, you could join five experts for a live webinar to get the scoop on the biggest Marketing features!
Source · core
Spring ’26
The Spring '26 release doesn't disappoint! Join us as we unpack some of our most exciting updates, enabling your teams to drive even more productivity with Agentforce. Also, see key innovations across all our cloud and industry products.
Source · core
Winter ’26
Winter ’26 is packed with innovation. Join us as we as we highlight some of the top features and see how to accelerate productivity with Agentforce across the Customer360.
Source · core
Summer ’25
Summer ’25 is packed full of innovation. Check out these top feature highlights and see how Agentforce across Customer360 creates a digital labor force that works alongside your human workforce.
Source · core
Spring ’26 Release Highlights
Learn how the Spring ’26 Release provides businesses with the intelligence and automation they need to work smarter and scale customer success.
Source · core automation
Field Service and Operations
See the latest Spring ’26 Field Service and Operations features in action. Learn how to capture information faster, reduce manual entry, and stay focused on the work that matters most.
Source · core
Agentforce
See the latest Spring ’26 Agentforce features in action. Increase agent efficiency, improve collaboration, and deliver smarter support experiences.
Source · core
Commerce
See the latest Spring ’26 Commerce features in action. See how Spring ’26 Commerce features help deliver personalized shopping experiences, optimize operations, and drive revenue growth.
Source · core
Automotive
See the latest Spring ’26 Automotive features in action. Learn how to streamline the funding process and process payments easily.
Source · core
Education
See the latest Spring ’26 Agentforce Education features in action. See how Spring ’26 innovations for Education Cloud enhance student success, streamline administrative processes, and personalize campus engagement.
Source · core
Nonprofit
See the latest Spring ’26 Nonprofit features in action. Discover how to drive results, reduce manual tasks, and increase fundraising efficiency.
Source · core
Winter ’26 Release Notes
The Winter ’26 release is packed with innovations designed to help your business work smarter, move faster, and connect more deeply with customers.
Source · core
When is the next Salesforce Release
You can find the next release’s key milestones—sandbox preview, release weekends, and upgrade windows at Salesforce Trust Status by clicking the "Maintenances" tab.
Source · core
What’s included in each Salesforce release
Each release includes hundreds of new features across Salesforce's products—plus platform enhancements, bug fixes, and security updates.
Source · core
Who in my organization is responsible for release readiness
The Salesforce Administrator or Release Manager typically leads preparation, but successful release readiness involves collaboration with developers, QA teams, and business stakeholders.
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What should I do if I find an issue during sandbox testing
Document the problem with steps to reproduce, affected instances, and screenshots.
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Do we need to enable every new feature
Most new features are optional and must be manually enabled by an administrator.
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How should we communicate new release features internally
Use multiple channels: Slack, the Release in a Box deck, short training sessions for teams impacted by new releases and executive walkthroughs. Early communication helps users understand the benefits and reduces change fatigue.
Source · core
What should I check immediately after the release goes live
Run a smoke test to confirm core functionality—logins, record creation, key workflows, and integrations.
Source · core automation integrations
What if I encounter a bug or issue after the release
Log a case with Salesforce Support . Provide detailed reproduction steps, your instance, and screenshots for faster resolution.
Source · core
Is there any downtime during a major release
Production upgrades happen during a scheduled Release Weekend. While most services remain available, some features may be temporarily offline—verify your instance’s maintenance window on Salesforce Trust .
Source · core
Dive deeper into Agentforce
Explore more features, find resources, and get inspired with practical use cases.
Source · core
The Spring ‘26 Release has arrived, and for
The Spring ‘26 Release has arrived, and for our ISV partner ecosystem, it’s about more than just new features - it’s about building the future of autonomous apps.
Source · core
Join our Year-End Innovation Review to explore the
Join our Year-End Innovation Review to explore the top features from 2025 alongside an exclusive look at the Winter '26 and upcoming 2026 releases for Agentforce Field Service.
Source · core
Our expert panel will take you through the
Our expert panel will take you through the must-know Marketing Cloud news from Dreamforce, and walk through demos of the highlights from the Winter ’26 Release.
Source · core
Whether you joined us at Dreamforce or just
Whether you joined us at Dreamforce or just want to catch up, there are a lot of exciting new innovations to learn about.
Source · core
AI features (14)
Agentforce 360 Platform
Connect humans, data, and AI agents on one trusted platform — empowering every employee to achieve more and every company to operate with intelligence and speed.
Source · ai
Customer 360
Connect Sales, Service, Marketing, Commerce, and Industries with a unified customer view powered by AI, data, and trust for every customer interaction.
Source · ai
Turn ideas into a business
Turn ideas into a business. Build, scale and monetize on an AI native foundation with Agentforce 360.
Source · ai
Agentforce 1 Sales
The complete Sales CRM with built-in AI and unified data. One platform that does it all. $ 550 USD/User/Month (Billed annually) $ 550 USD/User/Month (Billed annually) 550 € EUR/User/Month (Billed annually) AU$ 770 AUD/User/Month (Billed annually) 66,000 円 JPY/
Source · ai
Agentforce for Sales
From $125 USD/user/month Agentify your sales cycle with predictive, generative, and agentic AI at every step.
Source · ai
This page is provided for information purposes only
This page is provided for information purposes only and subject to change. AI can be added to Enterprise and above.
Source · ai
Platform Roadmap: Next-Gen Security and AI Development
Learn what’s on the roadmap for Salesforce developers and security professionals, and get live demos of new and upgraded tools that help you speed up releases, protect your Salesforce data, and build smarter apps and agents.
Source · ai
Summer ’26 Release Highlights
Discover how the Summer ’26 Release equips companies to become Agentic Enterprises — where humans and AI agents drive success together.
Source · ai
Marketing
See the latest Spring ’26 Marketing features in action. Discover how AI-powered Engagement drives real-time responses, seamless human handoffs, and compliant, personalized outreach—helping your teams follow up faster and convert more customers.
Source · ai real-time
Communications
See the latest Spring ’26 Communications features in action. Discover how to empower employees with AI-driven recommendations to instantly generate upsell and cross-sell quotes on-site.
Source · ai
Consumer Goods
See the latest Spring ’26 Consumer Goods features in action. Learn how to build AI agents for every field rep on the Consumer Goods Cloud hybrid mobile app and engage with the agents using voice commands for faster, more seamless agentic support for every rep.
Source · ai
Summer ’26 Release Notes
The Summer ’26 release brings the vision of the Agentic Enterprise to life — enabling humans and AI agents to work together across the business to unlock productivity, deepen customer relationships, and accelerate growth on a trusted platform.
Source · ai
Spring ’26 Release Notes
The Spring ’26 release enables companies to accelerate their journey toward becoming an Agentic Enterprise by combining human expertise with AI productivity — giving every team the insights, automation, and tools they need to deliver better customer experience
Source · ai automation
Join Salesforce experts to discover how the Winter
Join Salesforce experts to discover how the Winter ’26 Release empowers teams to conquer this complexity with trusted AI, while still meeting customer expectations.
Source · ai
Automation and workflows (2)
Data 360
Unify and govern all your data with trusted context, turning information into insight for every agent, app, and workflow across the enterprise.
Source · automation
How often does Salesforce release major updates
Salesforce delivers three seasonal releases every year. You’ll typically see Spring in February, Summer in June, and Winter in October. In addition to these seasonal releases, some products now ship updates on a more frequent, monthly schedule.
Source · automation
Collaboration (1)
Revenue Management
See the latest Spring ’26 Revenue Management features in action. Discover how to drive sales for new launches, enable seamless omni-channel selling, and reduce customer wait times.
Source · collab
Reporting and analytics (2)
Revenue Intelligence
From $220 USD/user/month Close faster by equipping sales with purpose-built analytics and actionable insights throughout the sales cycle.
Source · reporting
Stay up to date
Get the latest research, industry insights, and product news delivered straight to your inbox.
Source · reporting
Administration (1)
Create a formal process involving key stakeholders such
Create a formal process involving key stakeholders such as business unit leads, product owners, and admins.
Source · admin
See Salesforce Sales Cloud pricing in detail
This page lists what Salesforce Sales Cloud does. For per-seat math, tier comparison, and the full hidden-fee list, see the Salesforce Sales Cloud pricing breakdown.
Closest alternatives
Other crm tools buyers shortlist when they evaluate Salesforce Sales Cloud.
Sources
- https://www.salesforce.com/platform
- https://www.salesforce.com/sales/pricing/
- https://www.salesforce.com/learn
Features evolve. Confirm directly with the vendor before purchase decisions. This list was last refreshed on 2026-05-27.
Frequently asked questions
What features does Salesforce Sales Cloud include?
This page tracks 64 verified Salesforce Sales Cloud features across 6 categories, sourced from Salesforce Sales Cloud's official site.
Which tier do I need for Salesforce Sales Cloud?
Salesforce Sales Cloud's feature availability varies by plan. Compare the public Salesforce Sales Cloud tiers, calculator, and hidden fees on the Salesforce Sales Cloud pricing page.
How does Salesforce Sales Cloud compare on features to alternatives?
Buyers commonly compare Salesforce Sales Cloud against HubSpot, Pipedrive, Zoho CRM. Each alternative's feature page is linked below where we cover it.