Alternatives · Customer support

Best LiveAgent alternatives — pricing compared

The short answer

The best LiveAgent alternatives are Kayako and Freshdesk — here's how their published pricing compares. The cheapest paid entry point among them is Kayako at $1 per per resolved ticket.

2 alternatives compared See LiveAgent pricing →

2 LiveAgent alternatives compared

Each "cheapest paid tier" below is the lowest paid monthly (or annual-equivalent) price the competitor publishes on its own pricing page. Custom-quote and usage-based add-ons aren't included; click any tool for its full per-tier breakdown.

Alternative Category Cheapest paid tier Why switch Full pricing

Kayako Customer support $1 (Kay AI Agent) Kayako now anchors pricing on a $1 per resolved ticket AI Agent. See all tiers →

Freshdesk Customer support $19 (Growth) Freshworks ticketing platform priced per agent with AI sessions metered separately. See all tiers →

Why teams look past LiveAgent

Kayako — Kayako now anchors pricing on a $1 per resolved ticket AI Agent.
Freshdesk — Freshworks ticketing platform priced per agent with AI sessions metered separately.

Compare against LiveAgent itself

Before you switch, price LiveAgent on the same terms. The full breakdown has every tier, hidden fee, and per-seat math.

LiveAgent pricing → LiveAgent features

Frequently asked questions

Is Kayako cheaper than LiveAgent?

Yes — Kayako's cheapest paid tier is $1, below LiveAgent's cheapest paid tier at $19. Confirm seat counts and add-ons before switching.

What is the best free alternative to LiveAgent?

Freshdesk publishes a free tier, making it the best no-cost starting point among LiveAgent alternatives on this page. Check its usage limits before committing.

Which LiveAgent alternative should I compare first?

Buyers evaluating LiveAgent most often shortlist Kayako, Freshdesk. Each links to a full per-tier pricing breakdown with hidden fees.