Savio features: tier-by-tier list (2026)
Customer feedback aggregation tool priced per workspace with one paid user included and additional paid-user add-ons.
Core capabilities (63)
Categorize Product Feedback into Feature Requests
Record A Customer's Exact Words There's no need for product feedback to be filtered through your customer-facing teams. You can read the exact words customers use to describe their problem. This gives you more clarity and context about their root problem.
Source · core
Prioritize Feature Requests
See And Prioritize Popular Feature Requests Can you see your most-requested features? How about most-requested over the last 90 days? Or for just for Enterprise customers? Or SMBs paying you more than $99/m?
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Voting Board
Feature Request Voting Boards An (optional) public, private, or internal voting board for your customers and colleagues. Collect Votes Only On Specific Feature Requests Do you want to build mostly in private? We got you.
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Do you have email discussions about how to
Do you have email discussions about how to make your product better? Forward those emails directly to Savio to log your product ideas.
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Want to log product feedback that you collect
Want to log product feedback that you collect in your app, or from another tool?
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There's no need for product feedback to be
There's no need for product feedback to be filtered through your customer-facing teams. You can read the exact words customers use to describe their problem.
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A customer's revenue (like MRR or Potential Expansion
A customer's revenue (like MRR or Potential Expansion Revenue), plan, and any data you choose is saved along with every piece of product feedback.
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When product feedback is logged to Savio, it
When product feedback is logged to Savio, it lands in your Feedback Inbox. You categorize product feedback by assigning it to a Feature Request.
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Can you see your most-requested features
Can you see your most-requested features? How about most-requested over the last 90 days? Or for just for Enterprise customers?
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With Savio, you can see and prioritize top
With Savio, you can see and prioritize top requests for any customer segments you want.
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Want to prioritize feature requests by Organization or
Want to prioritize feature requests by Organization or Contact data in Zendesk like Revenue or Plan (or any other data you care about?)
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No problem
No problem. With Savio, the sky's the limit - you can segment your feature requests by any data that hangs off of a Salesforce Account or Contact.
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Want to prioritize feature requests by Customer data
Want to prioritize feature requests by Customer data stored in your database? Maybe see all your feature requests above a specific Revenue or from customers on a certain Plan?
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Looking to build features requested by churned customers
Looking to build features requested by churned customers to drive down churn? Or maybe you want to win more deals that you're losing because of missing features?
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See your top recent customer feature requests over
See your top recent customer feature requests over the last 30, 60, or 90 days... or over any period of time you want.
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If you're listening, tracking, and building what customers
If you're listening, tracking, and building what customers ask for, you should get credit.
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See a Contact's or Company's tracked feature requests
See a Contact's or Company's tracked feature requests right inside Hubspot. Your team has a Customer's requested features and request status at their fingertips for more productive customer conversations.
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An (optional) public, private, or internal voting board
An (optional) public, private, or internal voting board for your customers and colleagues.
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Do you want to build mostly in private
Do you want to build mostly in private? We got you. Mark features as "public" to collect feedback on them on your voting board - the rest are hidden away from prying eyes in your Savio Vault.
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Popularity and vote counts have no bearing on
Popularity and vote counts have no bearing on whether a person needs a feature - showing votes biases people to vote for popular features.
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Your customer-facing teams can use your feature request
Your customer-facing teams can use your feature request voting board to quickly log product feedback and upvotes on behalf of your customers.
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Ensure your voting board is only seen by
Ensure your voting board is only seen by users who authenticate against your web app
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How Savio Works
Savio has several key concepts that are important to understand to use it well. In this article you'll learn those key concepts, how they hang together, and why they're important to have in a system that helps you centralize and organize your custome
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Triaging Feedback
Triaging your saved feedback is a key step to ensure your feedback is organized and useful. In this article you'll learn about how to triage in Savio using your Feedback Inbox.
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Managing Users
It's easy to collaborate in Savio. In this article, you'll learn how to add and manage your teammates as users.
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Closing the Loop
Closing the customer feedback loop is one of the easiest ways to get your customers to love you. In this article, you'll learn how to close the loop in Savio with just a few clicks.
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Voting Boards
You can choose to receive public or private feedback from your customers on a voting board in Savio. In this article, you'll learn how to set up a public or private voting board.
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Importing People, Companies, and Attributes
Savio lets you pull in your customers and their attributes from your support tool so you can assign them to feedback and see who is asking for what. In this article, you'll learn how that works.
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Connecting Your Support Tool
Savio lets you automatically pull in feedback from Intercom, Help Scout, and Zendesk. In this article, you'll learn why you want to connect your support tool and which integrations Savio supports.
Source · core integrations
Emailing Feedback
It's easy to send feedback from email to Savio. In this article, you'll learn how email and forward feedback directly to your feedback vault.
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Creating Feedback Templates
Feedback templates can help your teams submit feedback in a more consistent way. In this article you'll learn how to set them up.
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Tips for Triaging Effectively
Triaging your feedback—making sure it’s clear and assigned to the correct feature request—is one of the most important steps in an effective feedback collection system.
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Managing Custom Attributes
Custom attributes are the engine behind segmenting your feedback data so you can be smart about how you prioritize your feature requests. In this article, you'll learn how to manage your custom attributes so their relevant to your business.
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Saved Filters
Savio has a number of saved filters to make it easy to find and prioritize customer feedback and feature requests. In this article, you'll learn what they do, how to use them, and how to save your own.
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Hubspot Integration
Your Sales team probably gets lots of feedback about your product from prospective customers and lost deals. Make it easy for them to capture that feedback with the Hubspot CRM integration in Savio.
Source · core integrations
Importing Historical Data
Switching to Savio from another platform? Not to worry—we can import the feedback and feature requests from your previous system. In this article, you'll learn how to help us help you bring in your data from another feedback tool.
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Setting “Feedback From”
The “Feedback From” attribute lets you find feature requests from customers at different stages in the SaaS customer lifecycle. In this article, you'll learn how to set it.
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Exporting Your Data
Savio lets export your feedback data to a .csv file for easier reporting and feature scoring. In this article, we'll explain how to export to .csv.
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Feature Request Details Page
When you’re prioritizing and designing a feature, start by understanding what your customers need. You can do that right from the feature request details page. In this article, you'll learn how to find the feature request details page and how to use it.
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Setting Up Savio
Savio makes it really easy to collect and organize your feedback so that you can make better product decisions.
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The Four Problems Savio Solves
Savio solves four main problems: feedback everywhere, disorganized feedback, difficulty prioritizing feature requests, and letting your customers know when you build a feature they wanted. In this article, we explain how Savio solves each of those problems.
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Segment Integration
Segment is a powerful tool for collecting and maintaining data on your customers. If you use Segment, it’s easy to connect it to Savio so you can link your customer data with the feedback they give you.
Source · core integrations
Help Scout Integration
If you use Help Scout as your support tool, you're probably receiving feedback through it from your customers. In this article, you'll learn how connect Help Scout to Savio so you can send keep that feedback in one place and organize it.
Source · core integrations
Zendesk Integration
If you use Zendesk as your support tool, you're probably receiving feedback through it from your customers. In this article, you'll learn how connect Zendesk to Savio so you can send keep that feedback in one place and organize it.
Source · core integrations
Intercom Integration
If you use Intercom as your support tool, you're probably receiving feedback from your customer in it. In this article, you'll learn how connect Intercom to Savio so you can send keep your feedback in one place and organize it.
Source · core integrations
Salesforce Integration
Your Sales team need to be connected to your feedback system. Make it easy for them with the Salesforce CRM integration in Savio. In this article, you'll learn how connect Salesforce to Savio.
Source · core integrations
Customizing Feature Request List Columns
You can customize the list columns on the Feature Request page in your Savio Vault. In this article, we'll show you how.
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Customizing Feature Request and Feedback Attributes
Feature request and feedback attributes, like “Status”, “Priority”, “Effort”, and "Products", help keep your keep your Savio vault They have come pre-loaded with several options, but you can customize them to fit how your team works.
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Moving Feedback
Savio helps you keep your feedback organized. What if you need to move a piece of feedback to a different feature request? Easy—it's just a few clicks. In this article, we show you how to do it.
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Savio's Integrations and Their Features
Savio integrates with a ton of the tools you already use. Learn more about these integrations and their features. In this article, we list the main integrations and explain what they do.
Source · core integrations
Daily Digest Email
Savio sends you a daily email when you have new feedback so that you can stay up-to-date on what your customers are saying. In this article, you'll learn about the Digest and how to change its settings.
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Running a Product Meeting
You can use Savio to help you run your Product meeting. In this article, you'll learn how.
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Voting on Behalf of (VOBO)
Savio’s voting boards allow your customers to provide feedback directly on your website. However, sometimes your customers aren’t on your site—they’re speaking with your team.
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Configuring Voting Board Access
Savio's voting boards are public by default, but you can configure them for different kinds of access. In this article, we explain four different access options, when you would use them, and how to set them up.
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Using Feedback Forms
Savio’s feedback forms let you collect customer feedback and feature requests through a web form. You can easily link to your feedback forms from your website, app, email, and more. In this article, we’ll explain how to set up and use feedback forms.
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The My Feedback Page
The “My Feedback” page is a feature that is attached to Savio’s feedback forms. It shows your customers the feedback they have submitted and the status of each piece of feedback. In this article, we’ll explain how the page works.
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Using Tags
Tags are pieces of metadata that you can attach to feedback and feature requests. They help you find and group together feedback and feature requests that are similar to each other.
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Filtering Feedback and Feature Requests
Savio lets you slice and dice your feature requests and feedback so you can easily see which of your customers want which features. In this article, we’ll explain how to use filters to organize and find pieces of feedback and feature requests.
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Jira Integration
Want feature request status to update automatically after it’s in Jira? Use Savio’s Jira integration. In this article, we’ll explain why you’d want to set up the Jira integration and how to do it.
Source · core integrations
Shortcut Integration
Want feature request statuses to update automatically after they’re in Shortcut? Use Savio’s Shortcut integration. In this article, we’ll explain why you’d want to set up the Shortcut integration and how to do it.
Source · core integrations
Using the Zendesk App
Want your CX team to be able to send feedback directly to feature requests in Savio from Zendesk? Now they can with Savio’s Zendesk App. In this article, we’ll explain how to set up the Zendesk app and how to use it.
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Using Products and Product Areas
Want to categorize feedback and feature requests by product or product area in Savio? Here's how to do it.
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Using Comments
Comments let you leave messages for your colleagues to better collaborate on product decisions. In this article, you'll learn how to use them.
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Integrations (5)
Got product feedback in Google Docs, Notion, or
Got product feedback in Google Docs, Notion, or other web-based tools? Use the Chrome Extension to log it to Savio without switching away from where the feedback lives.
Source · integrations
Centralize product feedback from survey tools, help desks
Centralize product feedback from survey tools, help desks, CRMs, and thousands of other tools with Savio's Zapier integration.
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Chrome Extension
Savio's Chrome extension makes it easy to push feedback into Savio from any web-based app. In this article, you'll learn how to use it.
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Using Savio's API
Savio’s API lets you access and update your feedback data programmatically. In this article, you'll get a high-level look at why you’d use the API and what you can do with it.
Source · integrations api
Zapier Integration
Savio connects to a ton of tools, but we don’t have native integrations with everything (yet!). To connect Savio to tools for which there isn’t a native integration, you can use Zapier.
Source · integrations
Automation and workflows (2)
Sales can log product-related Closed Lost reasons right
Sales can log product-related Closed Lost reasons right from Hubspot. No switching tools, no messy spreadsheets, and no changes to their workflow.
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Sync a Feature Request's status as it moves
Sync a Feature Request's status as it moves through your Shortcut workflow. See related Shortcut ticket status in Savio.
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Collaboration (7)
Sync Status With your Dev Tools
Update Feature Request Status Based On Jira Issue Status Sync a Feature Request's status to a JIRA issue's state. See related JIRA ticket status in Savio. Share a link to product feedback inside JIRA. All done automatically as tickets move through JIRA.
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Give Visibility to Colleagues and Customers
Build Product Roadmaps Use quantified customer feedback to build your Product Roadmaps. Share with stakeholders, and show them the evidence behind each feature on your Roadmap.
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Sync a Feature Request's status to a JIRA issue's state
Sync a Feature Request's status to a JIRA issue's state. See related JIRA ticket status in Savio. Share a link to product feedback inside JIRA.
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Use quantified customer feedback to build your Product
Use quantified customer feedback to build your Product Roadmaps. Share with stakeholders, and show them the evidence behind each feature on your Roadmap.
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Keep your team up to date: push notifications
Keep your team up to date: push notifications to a Slack channel when new feedback comes in or a Feature Request's status changes.
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Integration for Slack
Have a dedicated feedback channel in Slack? In this article, you'll learn how to automatically push messages from Slack to your Savio feedback vault and how to automatically post feedback updates into a Slack channel.
Source · collab integrations
Using Roadmaps
Savio lets you create and share evidence-based roadmaps with your teams, stakeholders, and co-workers. Here’s how to do it.
Source · collab
Reporting and analytics (6)
Centralize Product Feedback
Track Feature Requests From Zendesk No switching from Zendesk to track product ideas. No product feedback falling through the cracks. Capture customer verbatims instantly.
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No switching from Zendesk to track product ideas
No switching from Zendesk to track product ideas. No product feedback falling through the cracks.
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No switching away from Help Scout to track product ideas
No switching away from Help Scout to track product ideas. No product feedback falling through the cracks.
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Does your team share product ideas in Slack
Does your team share product ideas in Slack that you want to keep track of? With Savio, you can track those ideas without leaving Slack.
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Track feature requests for all your products and
Track feature requests for all your products and product areas in one place. Easily view or prioritize requests by product or product area.
Source · reporting
With Savio, it's easy to track and see
With Savio, it's easy to track and see requests from any stage of the SaaS customer lifecycle so you can focus on building for the segments that'll grow your business most.
Source · reporting
Security and compliance (1)
Single Sign-On
Savio's voting boards and feedback forms are public by default, but you can set up Single Sign-On (SSO) so your users can access a private voting board of feedback form by authenticating against your app.
Source · security sso
See Savio pricing in detail
This page lists what Savio does. For per-seat math, tier comparison, and the full hidden-fee list, see the Savio pricing breakdown.
Closest alternatives
Other customer feedback management tools buyers shortlist when they evaluate Savio.
Sources
Features evolve. Confirm directly with the vendor before purchase decisions. This list was last refreshed on 2026-05-27.
Frequently asked questions
What features does Savio include?
This page tracks 84 verified Savio features across 6 categories, sourced from Savio's official site.
Which tier do I need for Savio?
Savio's feature availability varies by plan. Compare the public Savio tiers, calculator, and hidden fees on the Savio pricing page.
How does Savio compare on features to alternatives?
Buyers commonly compare Savio against Canny, Frill, Productlift. Each alternative's feature page is linked below where we cover it.