Canny features: tier-by-tier list (2026)
Public feedback and roadmap tool with free starter, paid Core and Pro plans, and custom Business plan billed per workspace.
Core capabilities (9)
Prioritize & Roadmap
Organize features by priority and communicate what your team is working on. Read more Prioritization Score and rank features so you’re building the most impactful things Roadmapping Create public or private roadmaps and keep everyone on the same page Status Up
Source · core
In your application, add a link to your Canny feedback site
In your application, add a link to your Canny feedback site. Put the link somewhere it s easy to find.
Source · core
Note that the data-canny-link attribute is very important
Note that the data-canny-link attribute is very important, otherwise user authentication will not work.
Source · core
Install our JavaScript SDK to identify your users
Install our JavaScript SDK to identify your users. This way, when they leave feedback on Canny, it ll be tied to their existing user account in your application.
Source · core
Use the following code in your application wherever
Use the following code in your application wherever the user is logged in, and might click on a link to Canny.
Source · core
To find your appID , log in above
To find your appID , log in above. You ll see your appID pre‑filled in the code snippet.
Source · core
Note that Canny Identify won t identify admins
Note that Canny Identify won t identify admins. When you re testing, use a non-admin account.
Source · core
This step is optional, but strongly recommended
This step is optional, but strongly recommended. It provides a better experience for your users, and more valuable context for your team.
Source · core
For more advanced options like securing identify requests
For more advanced options like securing identify requests and controlling how new users are created, see our secure Identify and advanced Identify docs.
Source · core
AI features (1)
Autopilot AI is included in all plans
Capture feedback in all of your customer communication Unlimited feedback discovery Unlimited feedback sources Automatic deduplication
Source · ai
Integrations (1)
Changelog
Announce product updates to engage people with your newest features. Read more Widget Embed updates directly into your product to boost awareness and engagement Schedule Releases Coordinate updates to go out with other marketing efforts Markdown Easily format
Source · integrations
Reporting and analytics (1)
Feedback
Capture insights from your customers and teammates in one organized place. Read more Identify Users Automatically tie feedback to your existing user accounts Board Privacy Choose different privacy options to limit access to your boards Vote on Behalf Track fee
Source · reporting
See Canny pricing in detail
This page lists what Canny does. For per-seat math, tier comparison, and the full hidden-fee list, see the Canny pricing breakdown.
Closest alternatives
Other customer feedback management tools buyers shortlist when they evaluate Canny.
Sources
Features evolve. Confirm directly with the vendor before purchase decisions. This list was last refreshed on 2026-05-27.
Frequently asked questions
What features does Canny include?
This page tracks 12 verified Canny features across 4 categories, sourced from Canny's official site.
Which tier do I need for Canny?
Canny's feature availability varies by plan. Compare the public Canny tiers, calculator, and hidden fees on the Canny pricing page.
How does Canny compare on features to alternatives?
Buyers commonly compare Canny against Frill, Savio, Productlift. Each alternative's feature page is linked below where we cover it.