Rapidr features: tier-by-tier list (2026)
Customer feedback and roadmap tool with flat per-workspace pricing, team-member caps, and a fully custom Enterprise plan.
Core capabilities (27)
Portal for Customer Feedback
A comprehensive portal for managing customer feedback, including ideation, roadmap development, and release information, all in a single place
Source · core
Idea Collection Boards
Create unlimited boards for gathering ideas, requests for features or integrations, bug reports, roadmap suggestions, and more
Source · core integrations
Private Idea Boards
Enable your colleagues or specific users to submit ideas and feedback privately, eliminating unnecessary communication exchanges
Source · core
Casting Votes on Behalf of Your Customers
Equip your customer service team with the ability to log feedback and vote on behalf of your customers
Source · core
Built-in Authentication
Rapidr provides a seamless, pre-configured authentication system to identify users submitting feedback
Source · core
Customer profiles
Obtain a holistic view of any customer's activity through their profile page, which also enumerates all their individual and account traits
Source · core
User Feedback Segmentation
Sort and manage user feedback based on specific groups, account types, geographic location, and more
Source · core
User and Team Mentions
Directly address your users or team members in a message. They'll be notified via email on your behalf
Source · core
Custom Branding
Maintain your brand's consistency by customizing your color scheme, header image, and logo
Source · core
Highlighting New Feedback with Sort
Our sorting algorithm brings to the forefront popular feedback with recent activity for your users
Source · core
Identify Similar Feedback
Avoid creating duplicate feedback by identifying existing similar feedback posts
Source · core
Product Roadmap
Foster trust among your customers by transparently showcasing your ongoing work and future plans
Source · core
Customizable Roadmaps
Tailor your roadmaps to fit your needs by renaming the column names of the default roadmap
Source · core
Roadmap Prioritization Tools
Enhance your roadmap prioritization with the help of custom fields, user segments, and scoring systems
Source · core
Embeddable Roadmap Widget
Seamlessly incorporate your product roadmap into your app using our widget RELEASE NOTES
Source · core
Standalone page
Dedicated space for release notes enables easy sharing and linking, facilitating seamless communication with your customers
Source · core
Embeddable Widget
Effortlessly showcase your latest updates with our prebuilt widgets. The setup is quick and simple.
Source · core
Markdown-Compatible Rich Text Editor
Experience the ease of writing with our rich text editor, enhanced with quick Markdown transformations.
Source · core
Customizable Categories
We understand that one size doesn't fit all, so we offer fully customizable categories for your changelogs.
Source · core
Changelog Email Digest
Send changelog digest emails to users whenever a new update is published SECURITY
Source · core
Exceptional Data Security
Engineered with a focus on safeguarding your data, ensuring it remains secure and protected
Source · core
Build better products by listening to your users
Start a trial completely free for 14 days and make your product more customer-centric with Rapidr.
Source · core
Do I need a credit card to try Rapidr
No, we don't ask for payment details upfront. You can sign up and try Rapidr for free without any obligations.
Source · core
If I don’t like Rapidr, can I request a refund
We’d hate to see you go, but we totally understand that sometimes things just don’t work out.
Source · core
Do you offer special rates for nonprofits
We offer a 30% discount to all registered nonprofit organizations. All we need to see is your official documentation, such as a copy of your 501(c)(3), or your country’s equivalent, to support your nonprofit status.
Source · core
What type of payment methods do you accept
We accept credit cards from all major vendors, including American Express, Visa, Mastercard, Discover, Diners.
Source · core
Not at all
Not at all! Plus, if you’re on our Business Plan, Rapidr provides free migrations to help you switch from other feedback tools.
Source · core
Integrations (1)
Rapidr integrates with your existing software
Our turnkey integrations allow you to connect with your existing software in a few clicks.
Source · integrations
Automation and workflows (1)
Workflow-Specific Statuses
Design custom statuses to reflect your workflow and associate them with any column on the roadmap
Source · automation
Collaboration (1)
Private Comments
Have confidential discussions with your colleagues within the same thread without losing context
Source · collab
Reporting and analytics (1)
Leave Comments on Ideas
Engage in conversations about ideas with your users without losing track of the context
Source · reporting
Security and compliance (1)
Simplified Identity Management
Streamlined access control with Single Sign-On options (JWT, SAML) and enhanced login restrictions
Source · security saml
Administration (2)
Operate on Your Own Domain
Set up Rapidr on your personal domain (like roadmap.example.com), and we will take care of the rest.
Source · admin
Compare Pricing Plans
Startup Plan $ 49 Business Plan $ 199 Enterprise Custom Subdomain Brand Customization Email Notifications Status Updates Vote on Behalf Admin Badges Roadmap Changelog Embeddable Widgets Google OAuth Confidential Comments Custom Statuses Custom Domain Access Co
Source · admin
See Rapidr pricing in detail
This page lists what Rapidr does. For per-seat math, tier comparison, and the full hidden-fee list, see the Rapidr pricing breakdown.
Closest alternatives
Other customer feedback management tools buyers shortlist when they evaluate Rapidr.
Sources
Features evolve. Confirm directly with the vendor before purchase decisions. This list was last refreshed on 2026-05-27.
Frequently asked questions
What features does Rapidr include?
This page tracks 34 verified Rapidr features across 7 categories, sourced from Rapidr's official site.
Which tier do I need for Rapidr?
Rapidr's feature availability varies by plan. Compare the public Rapidr tiers, calculator, and hidden fees on the Rapidr pricing page.
How does Rapidr compare on features to alternatives?
Buyers commonly compare Rapidr against Canny, Frill, Savio. Each alternative's feature page is linked below where we cover it.