LiveHelpNow features: tier-by-tier list (2026)
Per-agent live chat and ticketing. AI suite tiers add hundreds to thousands per month depending on automation scope.
Core capabilities (4)
One platform. Zero friction. Real efficiency
LiveHelpNow brings your support essentials together so your team can focus and your customers can get answers faster.
Source · core
Knowledge Base
Create, organize, and deliver accurate answers everywhere your customers need them.
Source · core
Support from real humans who care
Great software only works when the team behind it shows up Buyers choose LiveHelpNow for the platform. They stay for the service. When you need help, you reach real people who know the product and care about your success.
Source · core
Custom pricing
For large or complex requirements that need unlimited flexibility and deeper control.
Source · core
AI features (3)
AI should remove effort , not add complexity
LiveHelpNow includes AI that helps your team respond faster, write more clearly, and stay organized. When you want even more lift, Hue AI gives you conversational intelligence and advanced knowledge tools that scale as you grow.
Source · ai
AI Agent Assist
Included Usage Unlimited Usage Description Internal-only agent assist (never customer-facing). Suggests responses, summaries, next steps.
Source · ai
Simple pricing for support teams that want to
Simple pricing for support teams that want to save time and money LiveHelpNow gives you a complete support platform in clean, predictable tiers. Choose the level that fits your team. Add advanced AI only when you are ready. No surprises. No clutter.
Source · ai
Collaboration (1)
Fast teams run on great knowledge
LiveHelpNow helps your team create, organize, and share information with clarity. Customers get answers sooner. Agents get guidance instantly. Leaders get consistency across every channel.
Source · collab
See LiveHelpNow pricing in detail
This page lists what LiveHelpNow does. For per-seat math, tier comparison, and the full hidden-fee list, see the LiveHelpNow pricing breakdown.
Closest alternatives
Other customer support tools buyers shortlist when they evaluate LiveHelpNow.
Sources
Features evolve. Confirm directly with the vendor before purchase decisions. This list was last refreshed on 2026-05-27.
Frequently asked questions
What features does LiveHelpNow include?
This page tracks 8 verified LiveHelpNow features across 3 categories, sourced from LiveHelpNow's official site.
Which tier do I need for LiveHelpNow?
LiveHelpNow's feature availability varies by plan. Compare the public LiveHelpNow tiers, calculator, and hidden fees on the LiveHelpNow pricing page.
How does LiveHelpNow compare on features to alternatives?
Buyers commonly compare LiveHelpNow against LiveChat, Comm100, Olark. Each alternative's feature page is linked below where we cover it.