Alternatives · Customer support
Best Kayako alternatives — pricing compared
The best Kayako alternatives are Freshdesk and Help Scout — here's how their published pricing compares. The cheapest paid entry point among them is Freshdesk at $19 per agent/month.
2 Kayako alternatives compared
Each "cheapest paid tier" below is the lowest paid monthly (or annual-equivalent) price the competitor publishes on its own pricing page. Custom-quote and usage-based add-ons aren't included; click any tool for its full per-tier breakdown.
Why teams look past Kayako
- Freshdesk — Freshworks ticketing platform priced per agent with AI sessions metered separately.
- Help Scout — Shared inbox helpdesk priced per user.
Compare against Kayako itself
Before you switch, price Kayako on the same terms. The full breakdown has every tier, hidden fee, and per-seat math.
Frequently asked questions
Is Freshdesk cheaper than Kayako?
Not at the entry tier — Freshdesk's cheapest paid tier is $19 versus Kayako's $1. Compare full tier ladders, not just the entry price.
What is the best free alternative to Kayako?
Freshdesk publishes a free tier, making it the best no-cost starting point among Kayako alternatives on this page. Check its usage limits before committing.
Which Kayako alternative should I compare first?
Buyers evaluating Kayako most often shortlist Freshdesk, Help Scout. Each links to a full per-tier pricing breakdown with hidden fees.