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JumpCloud

JumpCloud pricing: tiers, seat costs, and hidden fees

Short answer

Cloud directory with bundled or à la carte pricing. Platform Essentials caps at 300 users and pushes growth into custom Enterprise quotes.

Last verified: 2026-05-17 Model: user/month Official pricing

Public pricing tiers

TierMonthlyAnnual monthly equivalentNotes
Device Management $11 user/month $9 user/month MDM for cross-platform device fleet
SSO $13 user/month $11 user/month SSO with directory and MFA
Device Identity Management $15 user/month $13 user/month Combined identity and device control

JumpCloud cost calculator

$90 / month

For 10 seats on Device Management, current public pricing implies $90 per month when annual pricing is available, or $110 month-to-month.

Hidden fees and quote risks

  • Premium support add-on: $2 to $3/user/month
  • Passwordless Authentication à la carte: $5 to $6/user/month
  • Platform Essentials capped at 300 users (forces upgrade to Platform)
  • Platform and Platform Prime require sales contact
  • Prices exclude VAT

Enterprise notes

Platform Essentials, Platform, and Platform Prime are custom-quoted. Platform Essentials hard-caps at 300 users.

Closest alternatives

OktaMicrosoft Entra IDKandjiGoogle Workspace

Sources

Pricing changes frequently. Confirm directly with the vendor before purchase.

Frequently asked questions

How much does JumpCloud cost?

JumpCloud pricing depends on its Per-user/month packages with à la carte. The page lists public tiers and flags custom or usage-based items that require vendor confirmation.

What is the main hidden fee risk for JumpCloud?

Premium support add-on: $2 to $3/user/month

Which JumpCloud alternatives should buyers compare?

Okta, Microsoft Entra ID, Kandji, Google Workspace are the closest alternatives most procurement teams compare against JumpCloud.