JumpCloud features: tier-by-tier list (2026)
Cloud directory with bundled or à la carte pricing. Platform Essentials caps at 300 users and pushes growth into custom Enterprise quotes.
Core capabilities (14)
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Source · core
Securely manage devices and access for all human
Securely manage devices and access for all human, non-human, and agentic identities.
Source · core
See every agent
See every agent. Govern every identity. Safely connect agents to infrastructure, apps, and enterprise data.
Source · core
Automate IT and security management for all human
Automate IT and security management for all human, non-human, and agentic identities.
Source · core
“Having JumpCloud in our ecosystem is a testimonial
“Having JumpCloud in our ecosystem is a testimonial to the fact that we are on the right path to scale our business with the right future-proof tools in our pocket.”
Source · core
“We immediately recognized JumpCloud as the solution to
“We immediately recognized JumpCloud as the solution to secure and manage our devices remotely.
Source · core
Products and Services
[ edit ] JumpCloud provides a unified cloud directory platform that centralizes identity, access, and device management.
Source · core
Product history
[ edit ] In July 2015, JumpCloud added support for Google Apps to its cloud-based directory service. [ 38 ] In May 2020, JumpCloud added availability of its use through Apple ’s Mobile Device Management (MDM), enabling managing of Apple macOS devices v
Source · core
JumpCloud provides a unified cloud directory platform that
JumpCloud provides a unified cloud directory platform that centralizes identity, access, and device management.
Source · core
JumpCloud's SaaS management solution provides IT teams with
JumpCloud's SaaS management solution provides IT teams with visibility and control over cloud-based applications.
Source · core
In July 2015, JumpCloud added support for Google
In July 2015, JumpCloud added support for Google Apps to its cloud-based directory service.
Source · core
In May 2020, JumpCloud added availability of its
In May 2020, JumpCloud added availability of its use through Apple ’s Mobile Device Management (MDM), enabling managing of Apple macOS devices via the MDM protocol and support for deployment through Apple’s Device Enrollment Plan (DEP).
Source · core
In March and April 2024, Federated Authentication was
In March and April 2024, Federated Authentication was introduced to allow administrators to onboard new users with existing Identity Providers (IdPs) such as Okta and Entra ID.
Source · core
In October 2024, the SaaS Management feature was
In October 2024, the SaaS Management feature was officially released, providing visibility and control over unmanaged applications.
Source · core
AI features (1)
In 2026, JumpCloud its identity services to encompass
In 2026, JumpCloud its identity services to encompass autonomous artificial intelligence (AI) agents through a feature suite named Agentic IAM.
Source · ai
Integrations (2)
“To this day, when I’m going through our
“To this day, when I’m going through our IT onboarding orientation with new employees, I describe JumpCloud as the backbone of not only our IT infrastructure but, by extension, the business itself.”
Source · integrations
In January and February 2024, enhancements to the
In January and February 2024, enhancements to the JumpCloud Password Manager desktop app and its browser extension were released.
Source · integrations
Collaboration (2)
Everything in One Platform
Grant users Secure, Frictionless Access™ to everything they need to do their work however they choose. Manage it all in one unified view. JumpCloud and Google Workspace: the unified control plane for the future of work.
Source · collab
JumpCloud and Google Workspace: the unified control plane
JumpCloud and Google Workspace: the unified control plane for the future of work.
Source · collab
Security and compliance (3)
Identity and Access Management
[ edit ] The platform's identity services act as a central cloud directory for managing user identities. [ 22 ] Key components include identity lifecycle management, which automates user provisioning software , and integrations with Human resource mana
Source · security integrations
SaaS Management
[ edit ] JumpCloud's SaaS management solution provides IT teams with visibility and control over cloud-based applications. [ 34 ] It helps with the discovery of sanctioned and unsanctioned SaaS applications, access control to manage which apps users ca
Source · security
A new password manager was introduced in the
A new password manager was introduced in the Q4 2022 product roadmap to streamline access when combined with existing MFA, SSO, and federation capabilities.
Source · security sso
Mobile (2)
In August 2021, JumpCloud introduced a new iOS
In August 2021, JumpCloud introduced a new iOS and Android application to help enterprise IT departments with multi-factor authentication .
Source · mobile
The Q4 2023 product roadmap highlighted new features
The Q4 2023 product roadmap highlighted new features such as federated device identity management and advanced policies for Android device management.
Source · mobile
See JumpCloud pricing in detail
This page lists what JumpCloud does. For per-seat math, tier comparison, and the full hidden-fee list, see the JumpCloud pricing breakdown.
Closest alternatives
Other directory and device management tools buyers shortlist when they evaluate JumpCloud.
Sources
Features evolve. Confirm directly with the vendor before purchase decisions. This list was last refreshed on 2026-05-27.
Frequently asked questions
What features does JumpCloud include?
This page tracks 24 verified JumpCloud features across 6 categories, sourced from JumpCloud's official site and Wikipedia.
Which tier do I need for JumpCloud?
JumpCloud's feature availability varies by plan. Compare the public JumpCloud tiers, calculator, and hidden fees on the JumpCloud pricing page.
How does JumpCloud compare on features to alternatives?
Buyers commonly compare JumpCloud against Okta, Microsoft Entra ID, Kandji. Each alternative's feature page is linked below where we cover it.