Bigin by Zoho features: tier-by-tier list (2026)
Stripped-down CRM from Zoho aimed at solopreneurs and small teams. Prices listed in INR on the official page; convert plus tax for your region.
Core capabilities (40)
Pipeline Management
Stay up to date with everything and seamlessly manage your business operations with Bigin's pipelines.
Source · core
Team Pipelines
Unify all your customer-facing operations with team pipelines. Your Bigin account can be the single source of truth for all your customer information, secured by the multiple customer-facing teams Learn more
Source · core
External Record Sharing
Keep your customers and teammates in the loop about active pipeline records. Learn more
Source · core
Task Management
Manage your tasks and activities from your pipelines. Create tasks, follow up, and complete and delete them in a matter of minutes with just a few clicks.
Source · core
Customer Management
Leads can come from anywhere and you can't let them slip away. Stay organized, automate, and increase your chances of converting them to your customers.
Source · core
Import, export, and migrate
Automatically import data from your spreadsheets into your Bigin account. Export data from your Bigin modules and save it for future reference.
Source · core
Bigin add-on for Gmail
Automatically capture contacts from your Gmail inbox without switching tabs between applications.
Source · core
Payment Links
Streamline payment collection and management by integrating Bigin with popular payment gateways.
Source · core
Booking Pages
Simplify scheduling by creating and sharing an online page that allows your customers to book meetings/appointments with you.
Source · core
Multichannel Communication
Never miss an opportunity to engage with your customers. Communicate consistently and stay connected with them across multiple channels.
Source · core
WhatsApp Integration
Communicate via WhatsApp chats, be equipped with all the necessary information while engaging with a contact and streamline overall contact management.
Source · core integrations
X (Previously Twitter)
Build your business one post at a time! Stay connected with your leads and customers on X from within your Bigin account.
Source · core
Virtual Communication
Host customer meetings and conferences within Bigin through our integrations with Zoho Meeting, Microsoft Teams, and Zoom.
Source · core integrations
Email-In (Topping)
Get your pipelines to reflect the latest data from your email inbox with this topping.
Source · core
Marketing Automation
Boost your marketing and get better returns on your marketing spend with effortless automation.
Source · core automation
Zia Agents
Zia Agents handle your follow-ups, spot cross-sell opportunities, and tell you exactly why you lost deals. All on their own, around the clock.
Source · core
Email Assistance
Zia takes the hard work out of your inbox so every message lands right. Summarize long threads, proofread your drafts, or generate the whole email from scratch.
Source · core
Smart Summaries
Catch up on any deal, contact, email, or WhatsApp conversation in seconds. Zia summarizes everything for you so you always have the full context before you need it.
Source · core
Team Collaboration
These features help your teams and team members remain in sync and ensure seamless coordination across your organization.
Source · core
Activity Management
Maintain an overview of all your important activities, like tasks, calls, and events. Notify your teammates with @mentions and collaborate effortlessly.
Source · core
Integration with Microsoft Teams
You can now simultaneously manage customer information in your Bigin account while you're on calls, chats, or meetings in Microsoft Teams.
Source · core integrations
Customization
Make your CRM exclusive to your business. With our list of customization features, your Bigin account can be transformed to suit your unique business requirements.
Source · core
Tags and notes
Add colorful tags to identify records quickly and leave notes so your team members can stay fully informed.
Source · core
Multi-currency
Create deals in international currencies based on where your customers are while also setting a home currency for your organization.
Source · core
Toppings
Enjoy additional custom features in your CRM while retaining Bigin's simplicity.
Source · core
Merge Template
Personalising documents is easier than ever with Bigin and Zoho Writer's merge template feature integration.
Source · core integrations
Sheet view
Sheet view organizes your data in the tried-and-tested format of rows and columns and enables you to add, update, and compare multiple records.
Source · core
Data administration
Bigin ensures you can properly manage all information collected from customers over the course of business.
Source · core
Stage Transition Rules
Maintain consistency across deals by setting rules that ensure deals don't proceed to a certain stage until vital details are secured from customers.
Source · core
Duplicate Management
Identify, prevent and remove the occurrence of duplicates and maintain the integrity of your customer data.
Source · core
Developer Center
Enhance your CRM experience and functionality by building your own toppings, solutions, and integrations with our developer center.
Source · core integrations
Bigin on Apple Devices
Every fall, we ensure that Bigin is in lockstep with the newest innovations the world of Apple has to offer. The app has received a number of enhancements and features for the Apple ecosystem over the years.
Source · core
Single sign-on
As part of the Zoho ecosystem, Bigin offers single sign-on, which enables you to access multiple services with the same login credentials, eliminating the need to maintain multiple credentials.
Source · core
Multi-factor authentication
By configuring Zoho OneAuth, you can improve the security of your sign-in process by including an additional layer of verification through biometric face ID, touch ID, OTP, or other available options.
Source · core
Try us, and you'll never go back to spreadsheets
15-day free trial. Instant product access. Just Bigin. Sign Up For Free See Our Pricing No forced contracts. No credit card for sign up. It's our promise.
Source · core
Bigin hosts an exclusive range of features focused
Bigin hosts an exclusive range of features focused on the unique requirements of small businesses.
Source · core
Get comprehensive access to customer information and enjoy
Get comprehensive access to customer information and enjoy greater visibility into the operations each of your customer-facing teams are performing with team pipelines.
Source · core
Fair Terms. Flexible Plans. That’s Bigin
We believe in earning your business, not locking you into it. Unlike other platforms that use rigid contracts and restrictive policies to trap you, Bigin offers complete freedom and flexibility. See how we compare.
Source · core
Local taxes (VAT, GST, etc.) will be charged
Local taxes (VAT, GST, etc.) will be charged in addition to the prices mentioned.
Source · core
Need to add more user licenses or simply
Need to add more user licenses or simply extend the power of Bigin with add-ons and toppings?
Source · core
AI features (2)
MCP for Bigin
Connect AI tools like ChatGPT and Claude to Bigin to get insights, take action, and manage your business across Bigin and other apps. All with a simple prompt.
Source · ai
Mobile AI
Take AI with you wherever you go. Write and translate emails, receive call transcripts, stay on top of your daily to-do lists, and get smart suggestions for WhatsApp conversations, all from your phone.
Source · ai
Integrations (2)
Built-in telephony
Your leads and customers are just a ring away! Connect with them over calls from within your CRM via Bigin's built-in telephony.
Source · integrations
Integrate with Zapier and Zoho Flow
Manage the flow of data between your work applications and enjoy the automation of your routine tasks with Bigin's integrations with Zapier and Zoho Flow.
Source · integrations automation
Automation and workflows (3)
Connected Pipelines
Keep track of your customers' journeys from start to end by creating workflow automations to monitor their transitions from one stage to the next across team pipelines.
Source · automation
Workflow Automation
Automate routine tasks and bid farewell to manual work. Track your deals, set up email alerts, and do much more with Bigin's workflows.
Source · automation
Calendar View
Schedule, edit, keep track of all your tasks, calls, and events, and maximize productivity by streamlining your scheduling process.
Source · automation
Collaboration (4)
Product Catalog
Create and share a no-code product catalog to capture orders and accept instant payments with ease.
Source · collab
Stay connected in real time
Enjoy real-time notifications of new emails, missed calls, and other kinds of updates with Bigin's Signals.
Source · collab real-time
Free Invoicing
Generate professional invoices, set up automated payment reminders, and get real-time reports—all for free with Bigin's integration with Zoho Invoice.
Source · collab integrations real-time
File Cabinet (Topping)
Share and collect documents from your leads and customers with a single link and make them accessible to all your teams within your Bigin account.
Source · collab
Reporting and analytics (4)
Data Enrichment
Automatically enrich your contact and company records with accurate information using public data sources. Fetch key details like job titles, company insights, and social profiles to build complete profiles and engage prospects more effectively.
Source · reporting
Mass Email
Carrying out email campaigns with Bigin is as easy as it gets! Create and send out mass emails to your target audience and get in-depth insights into your campaigns.
Source · reporting
Dashboards
Analyze, track, and measure all your essential metrics in one place and gain more clarity into your business anytime, anywhere.
Source · reporting dashboard
Integration with Zoho Analytics
Transform your customer data into actionable insights with this integration. Learn more
Source · reporting integrations
Security and compliance (2)
Roles and Profiles
Secure your customer information by creating profile-based access permissions, ensuring that data is shared only with people who need it.
Source · security permissions
Audit Logs
View a chronological log of every action performed within your Bigin account for improved documentation and compliance.
Source · security audit log
Mobile (2)
Mobile Applications
Need some information about your deals, but you're away from your desk? This is never a problem with Bigin. With our mobile app, you can access customer and business information on the go, wherever you are.
Source · mobile
Bigin on Samsung Devices
Given Samsung's impact in the world of Android, we've adapted Bigin to operate seamlessly on the latest Samsung devices, empowering business users with state-of-the-art tools and technology.
Source · mobile
See Bigin by Zoho pricing in detail
This page lists what Bigin by Zoho does. For per-seat math, tier comparison, and the full hidden-fee list, see the Bigin by Zoho pricing breakdown.
Closest alternatives
Other pipeline crm tools buyers shortlist when they evaluate Bigin by Zoho.
Sources
Features evolve. Confirm directly with the vendor before purchase decisions. This list was last refreshed on 2026-05-27.
Frequently asked questions
What features does Bigin by Zoho include?
This page tracks 59 verified Bigin by Zoho features across 8 categories, sourced from Bigin by Zoho's official site.
Which tier do I need for Bigin by Zoho?
Bigin by Zoho's feature availability varies by plan. Compare the public Bigin by Zoho tiers, calculator, and hidden fees on the Bigin by Zoho pricing page.
How does Bigin by Zoho compare on features to alternatives?
Buyers commonly compare Bigin by Zoho against HubSpot, Pipedrive, Less Annoying CRM. Each alternative's feature page is linked below where we cover it.