Lyssna features: tier-by-tier list (2026)
User research platform (formerly UsabilityHub) with free starter and paid Growth tier for unlimited self-recruited responses.
Core capabilities (25)
All your research tooling, together
Whether it’s qualitative, quantitative, moderated, or unmoderated — whatever your research needs, we’ve got you covered.
Source · core
No participants? No problem
Our integrated research panel allows you to quickly and affordably recruit both B2C and B2B participants that match your target audience.
Source · core
All the features you need
Comments and mentions Comments in the study builder and result pages help you collaborate during study set-up and analysis. Conditional logic Improve response rates by asking relevant questions based on participants’ previous answers.
Source · core
Test websites, interview users, validate ideas, and recruit
Test websites, interview users, validate ideas, and recruit participants. Get clear answers in minutes or hours, not weeks.
Source · core
Comments in the study builder and result pages
Comments in the study builder and result pages help you collaborate during study set-up and analysis.
Source · core
Improve response rates by asking relevant questions based
Improve response rates by asking relevant questions based on participants’ previous answers.
Source · core
Export your full study data set in CSV
Export your full study data set in CSV format for analysis in the tools of your choice.
Source · core
Customize study participation interfaces with your logo and
Customize study participation interfaces with your logo and colors to tailor the participant experience.
Source · core
Specify which devices you want participants to use
Specify which devices you want participants to use when taking part in your unmoderated studies.
Source · core
Our participant experience is translated in over 30
Our participant experience is translated in over 30 languages to help you reach a global audience.
Source · core
See the experience through your user s eyes
See the experience through your user s eyes with audio, screen, and camera recordings on unmoderated tests.
Source · core
Run tests on Figma prototypes, static images, animated
Run tests on Figma prototypes, static images, animated GIFs, video, and audio files.
Source · core
Your data is backed up, encrypted in transit
Your data is backed up, encrypted in transit and rest, and fully secure in line with industry standards.
Source · core
Redirect self-recruited test participants to a URL on
Redirect self-recruited test participants to a URL on completion. This also applies to screened out participants.
Source · core
Ensure each participant in a study is unique
Ensure each participant in a study is unique to avoid biased feedback when testing design iterations.
Source · core
Access our full research suite
Card sorting Discover how to organize your content with both open and closed card sorting. First click testing Improve the intuitiveness and effectiveness of a user interface by analyzing where users click first.
Source · core
$165 USD / month
Get started for free Get started for free Get started for free No credit card required Talk to sales
Source · core
For students and educators
We’re big believers in the value of research in design education so we provide a 25% discount on our subscriptions for all students and educators.
Source · core
For non-profits and charities
We pride ourselves on giving as much as we can to philanthropic efforts. As part of that we offer charities and non-profits a 25% discount on our subscriptions.
Source · core
Improve the intuitiveness and effectiveness of a user
Improve the intuitiveness and effectiveness of a user interface by analyzing where users click first.
Source · core
Optimize the clarity of your designs or messaging
Optimize the clarity of your designs or messaging by measuring first impressions.
Source · core
Discover exactly where and why users struggle as
Discover exactly where and why users struggle as they complete key tasks on live websites.
Source · core
Create products your target audience will love by
Create products your target audience will love by learning what their preferences are early on.
Source · core
Discover how users navigate your Figma prototypes so
Discover how users navigate your Figma prototypes so you know what to improve before you ship.
Source · core
Get on-demand access to 690,000+ panelists
Get on-demand access to 690,000+ panelists. Target by over 395 demographic filters.
Source · core
Automation and workflows (1)
Easily plan, recruit, schedule, conduct, and analyze user
Easily plan, recruit, schedule, conduct, and analyze user interviews with one streamlined tool.
Source · automation
Reporting and analytics (2)
Human insights for every decision
Join over 320,000+ marketers, designers, researchers, and product leaders who are powering growth with Lyssna.
Source · reporting
Accurately transcribe interviews in any language, to ensure
Accurately transcribe interviews in any language, to ensure no key insights are missed.
Source · reporting
See Lyssna pricing in detail
This page lists what Lyssna does. For per-seat math, tier comparison, and the full hidden-fee list, see the Lyssna pricing breakdown.
Closest alternatives
Other user research tools buyers shortlist when they evaluate Lyssna.
Sources
Features evolve. Confirm directly with the vendor before purchase decisions. This list was last refreshed on 2026-05-27.
Frequently asked questions
What features does Lyssna include?
This page tracks 28 verified Lyssna features across 3 categories, sourced from Lyssna's official site.
Which tier do I need for Lyssna?
Lyssna's feature availability varies by plan. Compare the public Lyssna tiers, calculator, and hidden fees on the Lyssna pricing page.
How does Lyssna compare on features to alternatives?
Buyers commonly compare Lyssna against Lookback, Dovetail, Sprig. Each alternative's feature page is linked below where we cover it.