Alternatives · Customer support

Best Intercom alternatives — pricing compared

The short answer

The best Intercom alternatives are Gorgias and Freshdesk — here's how their published pricing compares. The cheapest paid entry point among them is Gorgias at $10 per 50 tickets/month.

2 alternatives compared See Intercom pricing →

2 Intercom alternatives compared

Each "cheapest paid tier" below is the lowest paid monthly (or annual-equivalent) price the competitor publishes on its own pricing page. Custom-quote and usage-based add-ons aren't included; click any tool for its full per-tier breakdown.

Alternative Category Cheapest paid tier Why switch Full pricing

Gorgias Customer support $10 (Starter) Ecommerce helpdesk priced by ticket allowance instead of seats. See all tiers →

Freshdesk Customer support $19 (Growth) Freshworks ticketing platform priced per agent with AI sessions metered separately. See all tiers →

Why teams look past Intercom

Gorgias — Ecommerce helpdesk priced by ticket allowance instead of seats.
Freshdesk — Freshworks ticketing platform priced per agent with AI sessions metered separately.

Compare against Intercom itself

Before you switch, price Intercom on the same terms. The full breakdown has every tier, hidden fee, and per-seat math.

Intercom pricing → Intercom features

Frequently asked questions

Is Gorgias cheaper than Intercom?

Not at the entry tier — Gorgias's cheapest paid tier is $10 versus Intercom's $0.99. Compare full tier ladders, not just the entry price.

What is the best free alternative to Intercom?

Freshdesk publishes a free tier, making it the best no-cost starting point among Intercom alternatives on this page. Check its usage limits before committing.

Which Intercom alternative should I compare first?

Buyers evaluating Intercom most often shortlist Gorgias, Freshdesk. Each links to a full per-tier pricing breakdown with hidden fees.