SaaS True Cost Open calculator
SugarCRM

SugarCRM pricing: tiers, seat costs, and hidden fees

Short answer

Enterprise CRM with a 15-seat minimum. Real cost lives in mandatory minimums and configuration services not quoted on the price card.

Last verified: 2026-05-17 Model: user/month Official pricing

Public pricing tiers

TierMonthlyAnnual monthly equivalentNotes
Standard $59 user/month $59 user/month Min 15 users; accounts, opportunities, quotes, pipeline.
Advanced $85 user/month $85 user/month Min 15 users; case/bug tracking, Sugar Intelligence, sales-i.
Premier $135 user/month $135 user/month Min 15 users; geo mapping, 2x storage, enhanced support.

SugarCRM cost calculator

$590 / month

For 10 seats on Standard, current public pricing implies $590 per month when annual pricing is available, or $590 month-to-month.

Hidden fees and quote risks

  • 15-user minimum across all tiers locks in a floor price of $885/month even at Standard.
  • Annual-only billing on the published price card.
  • Configuration and migration services quoted separately.

Enterprise notes

Premier is the public ceiling; multi-product Sugar Sell + Serve + Market bundles negotiated direct with sales for committed-spend discounts.

Closest alternatives

SalesforceHubSpotMicrosoft Dynamics 365Creatio

Sources

Pricing changes frequently. Confirm directly with the vendor before purchase.

Frequently asked questions

How much does SugarCRM cost?

SugarCRM pricing depends on its Per-user enterprise CRM with seat minimum. The page lists public tiers and flags custom or usage-based items that require vendor confirmation.

What is the main hidden fee risk for SugarCRM?

15-user minimum across all tiers locks in a floor price of $885/month even at Standard.

Which SugarCRM alternatives should buyers compare?

Salesforce, HubSpot, Microsoft Dynamics 365, Creatio are the closest alternatives most procurement teams compare against SugarCRM.