True cost · Team communication software
Grasshopper true cost: the 36-month total
Grasshopper costs $453.60 over 36 months on True Solo at 1 account, billed annually, before 4 cost lines that sit outside the plan price.
What Grasshopper costs over 36 months
Every figure below is Grasshopper's own published rate, annualised and multiplied out over 36 months at 1 account. Where Grasshopper publishes no rate, the row says so instead of guessing.
Billing Grasshopper monthly instead of annually costs $14 a month rather than $12.60, a difference of $50.40 across the 36 months. That is the single largest lever on this page that costs nothing to pull.
Renewal sensitivity: three scenarios, not a forecast
Nobody knows what Grasshopper charges in 2029. The table below is arithmetic on a rate you choose, not a prediction: it compounds the year-one total forward at 0%, 5% and 10% so you can see how much of the 36-month figure is exposed to a renewal you have not negotiated yet.
Scenario arithmetic on Grasshopper's own published year-one figure. Uplift rates are illustrative inputs, not observed or predicted rates.
What sits outside the Grasshopper list price
4 lines, sorted by when in the contract lifecycle they land. Lines marked as derived are arithmetic on Grasshopper's own tier table rather than vendor prose.
Each line, what triggers it, and how to avoid it
Feature gated to a higher tier
Stated on the pricing page: Only available to US and Canada customers
What triggers it. Triggered by needing one feature, not by growing. This is the mechanism that moves teams off True Solo: a single requirement that only exists further up the ladder, at a rate that applies to every unit you buy.
How to avoid it. Ask whether the capability can be bought as an add-on to True Solo. Vendors frequently unbundle when the alternative is losing the deal.
Usage and overage
Stated on the pricing page: International calling billed per minute on top of plan
What triggers it. Usage, not people, drives this. That makes it the least predictable component of a three-year Grasshopper commitment and the one most worth instrumenting early.
How to avoid it. Negotiate committed-volume pricing if consumption is predictable at all. Over 36 months, a pre-committed rate beats list overage by a wide margin.
Feature gated to a higher tier
Stated on the pricing page: Annual billing required for 10% discount
What triggers it. A gate rather than a fee. It costs nothing until the day it costs a full tier upgrade, and it invalidates the $453.60 figure above the moment it does.
How to avoid it. Test the gated feature during evaluation rather than trusting the comparison table. Capability names travel further than capabilities do.
Contract and commitment terms
Derived from the published tiers: Grasshopper True Solo is $14 a month billed monthly against $12.60 on annual commitment, a $50.40 difference over 36 months at 1 account.
What triggers it. Fires when you choose term over flexibility. It is the trade the $453.60 figure quietly assumes: cash and commitment now, in exchange for the lower rate.
How to avoid it. Negotiate the exit, not just the entry: termination for convenience, a downgrade path, and what happens to prepaid money. Those clauses cost nothing at signature and everything later.
How that compares across team communication software
The median team communication software tool we track charges $12.60 a month at its cheapest paid tier. Re-expressed on the same basis as the figure above, 1 account for 36 months, that median works out at $453.60.
Grasshopper lands $0 below that figure, 0.0%, measured across 17 tracked tools. A gap either way is a question, not a verdict: cheaper often means fewer included seats or a thinner support tier, and the fee lines below are where that difference usually reappears.
What changes at enterprise scale
Everything above prices the self-serve ladder. Enterprise sits off that ladder, which means the $453.60 figure is a floor for a large deployment rather than an estimate of one.
No published enterprise tier; larger deployments handled by parent LogMeIn/GoTo via sales.
Frequently asked questions
How much does Grasshopper cost over three years?
$453.60 on True Solo at 1 account, billed annually, which is $12.60 a month held flat for 36 months. That figure covers the subscription only.
Does paying Grasshopper annually save money?
Yes. Monthly billing costs $14 a month against $12.60 on annual commitment, a difference of $50.40 over 36 months at 1 account.
What does Grasshopper charge for outside the plan price?
4 lines: feature gated to a higher tier, usage and overage, feature gated to a higher tier, contract and commitment terms. Each one is broken down above with what triggers it and how to avoid it.
Could Grasshopper cost more at renewal?
Possibly, and nothing on this page predicts it. If the rate held flat the three-year total would be $453.60; at a hypothetical 10% a year it would be $500.47. Cap the uplift in the contract and the question stops mattering.
Is Grasshopper expensive for team communication software?
Over 36 months it lands $0 below the $453.60 category median, measured across 17 tracked tools on the same basis.
Price Grasshopper on your own numbers
This page holds the term axis. The pricing breakdown holds the seat axis: every tier, the per-seat calculator, and the same fee list against the monthly figure.
Sources and method
- List rates and fee disclosures: Grasshopper official pricing page, verified 17 May 2026.
- 36-month totals: the published annual-equivalent rate multiplied by 36, at 1 account. No inflation, no discount, no fee estimates included.
- Renewal rows: scenario arithmetic on rates stated in the table. They are inputs, not observations.
- Category median: the cheapest paid monthly tier of every tool we track in the same category, re-expressed over 36 months.