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Shopify vs Canny pricing: which is cheaper for your team?

Short answer

Canny's cheapest paid tier (Core) lists at $19/month, which beats the other on entry pricing. Mid-tier and enterprise math can flip the answer — use the per-tier table below to see the real cost for your team size at each tier.

Verified 2026-05-16 · Public pricing only · Updated monthly

Calculate the cost for your team

TierShopify / moCanny / moDiff

Shopify pricing tiers

TierMonthlyAnnual (eq)UnitNotes
Basic$39$29monthEntry ecommerce plan.
Grow$105$79monthMore staff and reporting features.
Advanced$399$299monthAdvanced reports and lower card rates.
Plus$2300$2300monthEnterprise commerce starting benchmark.

See full Shopify pricing breakdown →

Canny pricing tiers

TierMonthlyAnnual (eq)UnitNotes
Free$0$0monthPublic boards, basic features
Core$24$19monthPrivate boards, integrations, voter analytics
Pro$99$79monthAdvanced segmentation, custom domain, white-label

See full Canny pricing breakdown →

Feature by feature

The non-pricing differences that drive the real decision.

CapabilityShopifyCanny
Billing model month month
Pricing model Store plan pricing plus payment and app costs Per-workspace monthly tiers
Cheapest paid tier Basic at $29/month Core at $19/month
Mid-tier benchmark Advanced at $299/month Pro at $79/month
Total paid tiers published 4 2
Last verified 2026-05-16 2026-05-17

Best for…

Hand-picked use cases mapped to the winner.

Use caseWinner
Lowest entry price (10-person team) Canny Core
Most pricing tiers (room to grow) Shopify (4 tiers)
Predictable per-seat billing Neither (both flat/usage)
Most recently verified pricing Canny

Choose Shopify when

  • Shopify's base plan is only part of the cost.
  • Entry tier (Basic) at $29/month is your budget ceiling.
  • Plus comparisons should include checkout customization, B2B, automation, and payment-rate assumptions.

Choose Canny when

  • Public feedback and roadmap tool with free starter, paid Core and Pro plans, and custom Business plan billed per workspace.
  • Entry tier (Core) at $19/month is your budget ceiling.
  • Business plan is custom-quoted with SSO, audit logs, and dedicated support.

Switching considerations

Watch the hidden fees on both sides. Shopify: Payment processing, third-party transaction fees, paid apps, themes, and agency work can exceed the base plan. Canny: Annual billing required for full 20% discount Always confirm with the vendor before purchase.

Frequently asked questions

Which is cheaper for a 10-person team, Shopify or Canny?

At entry tier and 10 seats on annual billing: Shopify Basic comes to $29/mo; Canny Core comes to $19/mo. Canny is the cheaper entry-tier choice at this team size.

Does Shopify have more pricing tiers than Canny?

Shopify publishes more paid tiers (4 vs 2). More tiers usually means more granular ways to grow without re-platforming.

Which pricing was verified more recently?

Shopify's pricing was last verified 2026-05-16; Canny's on 2026-05-17. Both pages link to the vendor's official pricing source so you can re-check before committing.